local ai registry · agent view · /biz/ca/berkeley/social-security-administration-berkeley-ca

# Social Security Administration

Social Security Office — Berkeley, California. Registry entry: https://localairegistry.com/biz/ca/berkeley/social-security-administration-berkeley-ca

**AI Score: 62/100** (Fair, verified August 17, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 2)

### ChatGPT — not named
Asked: "best social security office in Berkeley" (checked August 17, 2026)
> ChatGPT answered with other businesses; Social Security Administration was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best social security office in Berkeley" (checked August 17, 2026)
> The Social Security Administration does not have a dedicated, physical office located directly within Berkeley, California.

## Known for

The Social Security Administration in Berkeley excels in providing efficient services related to social security, including account logins, SSI, and card replacements. Their staff is noted for being helpful and friendly, ensuring a positive experience for visitors.

- Supplemental Security Income (SSI)
- MySSA.gov Login Help
- Disability Insurance Guidance

## What reviews say

> The experience at the Berkeley Social Security Administration office is mixed, with some customers reporting efficient service and friendly staff, while others express frustration over long waits and unhelpful interactions. Many appreciate the ability to walk in without an appointment, but several reviews highlight issues with rude staff and poor communication.

Consistently praised:
- Agent Vern's assistance with Medicare and Social Security Benefits
- Quick processing times for appointments
- Friendly and helpful staff at Window 3

Recurring complaints:
- Long waits past appointment times
- Unresponsive phone service
- Rude behavior from staff

Bottom line: The Berkeley office offers quick service for walk-ins but struggles with appointment management and customer service consistency.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 85 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 50 |
| Reviews & response | 12% | 66 |
| Backlink & citation authority | 8% | 74 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 61 |
| Content freshness & schema | 5% | 58 |

## Facts

- Address: 2045 Allston Way, Berkeley, CA 94704, USA
- Phone: (800) 772-1213
- Website: ssa.gov
- Hours Mon: 9:00 AM – 4:00 PM
- Hours Tue: 9:00 AM – 4:00 PM
- Hours Wed: 9:00 AM – 4:00 PM
- Hours Thu: 9:00 AM – 4:00 PM
- Hours Fri: 9:00 AM – 4:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of the Social Security Administration in Berkeley?
The business operates Monday through Friday from 9:00 AM to 4:00 PM and is closed on Saturdays and Sundays.

### Does the Social Security Administration in Berkeley accept walk-ins?
Yes, the business accepts walk-ins, although customers may experience a wait time of about an hour.

### Is it necessary to make a reservation to visit the Social Security Administration in Berkeley?
The business does not require reservations, but appointments are recommended for quicker service.

### What is the address of the Social Security Administration in Berkeley?
The business is located at 2045 Allston Way, Berkeley, CA 94704, USA.

### Is parking available at the Social Security Administration in Berkeley?
The business does not provide specific information about parking availability; customers are advised to check local parking options when visiting.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.