local ai registry · agent view · /biz/ca/campbell/clickaway-tech-repair-and-it-services-campbell-campbell-ca

# ClickAway Tech Repair & IT Services Campbell

Computer Repair Service — Campbell, California. Registry entry: https://localairegistry.com/biz/ca/campbell/clickaway-tech-repair-and-it-services-campbell-campbell-ca

**AI Score: 48/100** (Fair, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best computer repair service in Campbell" (checked September 14, 2026)
> ChatGPT answered with other businesses; ClickAway Tech Repair & IT Services Campbell was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best computer repair service in Campbell" (checked September 14, 2026)
> Gemini answered with other businesses; ClickAway Tech Repair & IT Services Campbell was not mentioned.

## Known for

ClickAway Tech Repair is best known for its ethical approach to computer repairs, providing thorough diagnostics and clear communication about repair options. Customers appreciate the knowledgeable staff and their commitment to resolving issues.

## What reviews say

> Customers report a mix of positive and negative experiences at ClickAway Tech Repair. While some praise the knowledgeable technicians like Daniel Herbert and Chris for their effective problem-solving and customer service, others express frustration over misdiagnoses and poor communication regarding repairs.

Consistently praised:
- Daniel Herbert's IT support
- Chris's effective laptop repairs
- Eddy's ethical approach to diagnosing issues

Recurring complaints:
- Misdiagnoses leading to unnecessary costs
- Poor communication about repair status
- Long wait times for service

Bottom line: ClickAway is noted for its skilled technicians but struggles with consistent communication and diagnosis accuracy.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 90 |
| Backlink & citation authority | 8% | 60 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 47 |
| Content freshness & schema | 5% | 77 |

## Facts

- Address: 1825 Winchester Blvd, Campbell, CA 95008, USA
- Phone: (408) 626-9400
- Website: clickaway.com
- Hours Mon: 8:00 AM – 7:00 PM
- Hours Tue: 8:00 AM – 7:00 PM
- Hours Wed: 8:00 AM – 7:00 PM
- Hours Thu: 8:00 AM – 7:00 PM
- Hours Fri: 8:00 AM – 7:00 PM
- Hours Sat: 9:00 AM – 5:00 PM
- Hours Sun: Closed

## Questions

### What are the business hours and which days are they closed?
The business is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sunday.

### What do customers say about the turnaround time and how the work was handled?
Customers have praised the business for its ethical approach and effective communication, often highlighting timely updates on repair progress and a commitment to resolving issues efficiently.

### Where is the business located and what is the address?
The business is located at 1825 Winchester Blvd, Campbell, CA 95008, USA.

### How can customers get in touch and arrange a visit?
Customers can reach the business by phone at (408) 626-9400 or visit their website at https://clickaway.com/locations/campbell-computer-repair/ to arrange a visit.

---
Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.
Human view