# NAPA Auto Parts, El Cajon CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/el-cajon/napa-auto-parts-el-cajon-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-10-09.

Canonical: https://localairegistry.com/biz/ca/el-cajon/napa-auto-parts-el-cajon-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmv1honao07m8yea71voh57qy%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmv1honao07m8yea71voh57qy%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmv1honao07m8yea71voh57qy%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmv1honao07m8yea71voh57qy%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmv1honao07m8yea71voh57qy%2F4.jpg)


## In short

NAPA Auto Parts is an auto parts store in El Cajon, CA. Its AI Score is 38 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Auto parts store |
| Address | 1235 Broadway, El Cajon, CA 92021, USA |
| Hours | Mon to Fri 7 AM to 6 PM · Sat 8 AM to 5 PM · Sun 9 AM to 4 PM |
| Phone | (619) 442-0461 |
| Rating | 4.1 across 113 reviews on Google |
| Quietest time | Sunday |
| Updated | October 9, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 1235 Broadway, El Cajon, CA 92021, USA | Confirmed | Google Business Profile |
| Location info | Description | More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts, professional tools, aftermarket accessories and car care products. We are proud to serve the greater El Cajon, CA area. Don’t forget to take advantage of our Ship-to-Home option, and sign up for NAPA Rewards to save on your next purchase! | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Fri 7:00 AM to 6:00 PM · Sat 8:00 AM to 5:00 PM · Sun 9:00 AM to 4:00 PM | Confirmed | Google Business Profile |
| Location info | Name | NAPA Auto Parts | Confirmed | Google Business Profile |
| Location info | Phone | (619) 442-0461 | Confirmed | Google Business Profile |
| Hours | Monday | 7:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 7:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 7:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 7:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 7:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 9:00 AM to 4:00 PM | Confirmed | Google Business Profile |
| Services | Service | Aftermarket accessories sales | AI guess |  |
| Services | Service | Car care products sales | AI guess |  |
| Services | Service | Professional tools sales | AI guess |  |
| Services | Service | Ship-to-Home option | AI guess |  |
| Team | El Cajon, CA |  | Confirmed | Google Business Profile |
| Links | Website | https://www.napaonline.com/en/CA/El-Cajon/store/37261 | Confirmed | Google Business Profile |


## Services and prices

Add your services so AI can say what you offer


### Known for

Share your review link so AI can say what you're known for


## The team

1 person is named on this page.


### El Cajon, CA

| Field | Value | Mark | Evidence |
| --- | --- | --- | --- |


## Visiting NAPA Auto

Address: 1235 Broadway, El Cajon, CA 92021, USA. Phone: (619) 442-0461. Hours: Mon to Fri 7 AM to 6 PM · Sat 8 AM to 5 PM · Sun 9 AM to 4 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts, professional tools, aftermarket accessories and car care products. We are proud to serve the greater El Cajon, CA area. Don’t forget to take advantage of our Ship-to-Home option, and sign up for NAPA Rewards to save on your next purchase!"


### When to go

Quietest day: Sunday. Busiest day: Friday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Izzy's Cafe | Cafe | 1 min walk |
| Que Torta Salads and more | Salad shop | 2 min walk |
| Pizza Xpress | Pizza restaurant | 2 min walk |
| Broadway & 2nd St | Bus stop | 3 min walk |
| Broadway & N 2nd St | Bus stop | 3 min walk |
| Marechiaro's Italian Restaurant - 2nd St. | Italian restaurant | 3 min walk |


## Reputation

4.1 average across 113 reviews: Google 113. (Confirmed, read October 9, 2026.)

The store is known for its quality parts and knowledgeable staff, but customer service issues and inconsistent experiences are prevalent. (AI guess, from 113 reviews.)


### What people like

- Knowledgeable staff
- Quality parts
- Quick availability of parts


### What people do not like

- Unresponsive customer service
- Long waits for assistance
- Inconsistent pricing policies


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### any last minute slots at NAPA Auto?


### anyone know the weekend hours at NAPA Auto?


### Can I get in this week at NAPA Auto?


### who should I ask for at NAPA Auto?


### prices round here, anyone got a number


### where do I park here?


### what else is on Broadway around this shop?


### paying in instalments, is that possible here


### Why do people rate this shop?


### last update from here was when?


### Whereabouts is this shop?


### Calling NAPA Auto, or is there a better way?


### opening hours at NAPA Auto in El Cajon, what are they these days?


### how is the customer service there


### first time here, what is it actually like?


### bad experiences at NAPA Auto, anyone?


### points or member pricing at NAPA Auto, worth signing up?


### Busiest day at NAPA Auto, anyone know?


### walking in for a first visit, what happens


### best auto parts store in El Cajon, CA


## The AI Score: 38 of 100

It measures how likely AI engines are to recommend a business, and how accurately. El Cajon auto parts stores run 26 to 51. Fair starts at 45, good at 65. NAPA Auto scores 38, below the El Cajon average of 39. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | NAPA Auto |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 41 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 100 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Good |
| Reviews & response | 12 | 89 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 70 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 44 | Core Web Vitals at the 75th percentile, on a real phone. | Poor |
| Content freshness & schema | 5 | 54 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Fair |

Full method: https://localairegistry.com/methodology

How AI decides what to say about an auto parts store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to NAPA Auto |
| --- | --- | --- | --- | --- |
| NAPA Auto Parts | LocalBusiness | #business | https://www.napaonline.com/en/CA/El-Cajon/store/37261 | Subject of this page |
| El Cajon, CA | Person | #team-el-cajon |  |  |
| El Cajon, California | City | #city |  | City NAPA Auto is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the auto parts stores in El Cajon, linked to the lists and towns around it.


### Lists

- Best auto parts stores in El Cajon: https://localairegistry.com/leaderboards/ca/el-cajon/auto-parts-store
- Best businesses in El Cajon: https://localairegistry.com/leaderboards/ca/el-cajon


### Nearby

- /san-jose: https://localairegistry.com/leaderboards/ca/san-jose
- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJZxdZsapZ2YARR-RoJd9jqNA (accessed Oct 9, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Oct 9, 2026, https://localairegistry.com/methodology (accessed Oct 25, 2026)