local ai registry · agent view · /biz/ca/los-angeles/la-county-department-of-public-social-services-los-angeles-ca

# LA County Department of Public Social Services

Social Services Organization — Los Angeles, California. Registry entry: https://localairegistry.com/biz/ca/los-angeles/la-county-department-of-public-social-services-los-angeles-ca

**AI Score: 38/100** (Needs attention, verified August 4, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best social services organization in Los Angeles" (checked August 4, 2026)
> ChatGPT answered with other businesses; LA County Department of Public Social Services was not mentioned.

### Gemini — not named
Asked: "best social services organization in Los Angeles" (checked August 4, 2026)
> Gemini answered with other businesses; LA County Department of Public Social Services was not mentioned.

## Known for

The LA County Department of Public Social Services excels in providing essential social services, particularly in In-Home Supportive Services and California benefits access. Their commitment to community support is evident in their high rankings.

- DPSS Services in Los Angeles
- IHSS in Los Angeles
- California Benefits Access
- California Benefits Information
- Cal Benefits Assistance

## What reviews say

> Reviewers describe a chaotic and frustrating experience at the LA County Department of Public Social Services, with long wait times and inconsistent staff support. While some staff members are noted for their kindness, many encounters reveal disorganization and a lack of professionalism, leading to significant stress for clients seeking assistance.

Consistently praised:
- Helpful and kind workers
- Great support and resources

Recurring complaints:
- Long wait times to see a worker
- Staff inconsistency and unhelpfulness
- Difficulties reaching them by phone

Bottom line: The office struggles with disorganization and long wait times, impacting the quality of service for those in need.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 35 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 74 |
| Backlink & citation authority | 8% | 63 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 45 |
| Content freshness & schema | 5% | 61 |

## Others on record in Los Angeles

- Veteran Social Services Inc. — AI Score 24

LA County Department of Public Social Services ranks 1 of 2 in its category here.

## Facts

- Address: 10728 S Central Ave, Los Angeles, CA 90059, USA
- Phone: (866) 613-3777
- Website: dpss.lacounty.gov
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the hours of operation for the LA County Department of Public Social Services?
The business operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does the LA County Department of Public Social Services require reservations?
The business does not require reservations for services.

### What is the address of the LA County Department of Public Social Services?
The business is located at 10728 S Central Ave, Los Angeles, CA 90059, USA.

### Is parking available at the LA County Department of Public Social Services?
Parking can be challenging as the area is often full, and visitors may experience difficulty finding a spot.

### What is the reputation of the LA County Department of Public Social Services?
The business is known for its kind and helpful staff, providing great support and resources, although visitors may encounter long wait times.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.