local ai registry · agent view · /biz/ca/los-angeles/the-ups-store-los-angeles-ca

# The UPS Store

Shipping And Mailing Service — Los Angeles, California. Registry entry: https://localairegistry.com/biz/ca/los-angeles/the-ups-store-los-angeles-ca

**AI Score: 48/100** (Fair, verified August 18, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 2)

### ChatGPT — not named
Asked: "best shipping and mailing service in Los Angeles" (checked August 18, 2026)
> ChatGPT answered with other businesses; The UPS Store was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best shipping and mailing service in Los Angeles" (checked August 18, 2026)
> (United Parcel Service):** * **Pros:** Very reliable, excellent tracking, good for medium to large packages, extensive network of service centers and authorized retailers (like The UPS Store).

## What reviews say

> Customers describe a mixed experience at this UPS Store, with some praising the quick and efficient service, especially for returns and package handling. However, there are notable complaints about unprofessional behavior from certain staff members, leading to feelings of discomfort and dissatisfaction.

Consistently praised:
- Quick processing for returns
- Sal's helpfulness with package receiving
- Christopher's friendly service
- Ann's positive attitude

Recurring complaints:
- Inconsistent customer service
- Unprofessional behavior from some staff
- Long waits for assistance
- Packages not being located promptly

Bottom line: This UPS Store is appreciated for its efficient service but criticized for inconsistent staff professionalism and management issues.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 25 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 50 |
| Reviews & response | 12% | 93 |
| Backlink & citation authority | 8% | 67 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 82 |
| Content freshness & schema | 5% | — |

## Others on record in Los Angeles

- The UPS Store — AI Score 49
- The UPS Store — AI Score 44

The UPS Store ranks 2 of 3 in its category here.

## Facts

- Address: 1110 N Virgil Ave, Los Angeles, CA 90029, USA
- Phone: (323) 644-2621
- Website: locations.theupsstore.com
- Hours Mon: 7:00 AM – 6:00 PM
- Hours Tue: 7:00 AM – 6:00 PM
- Hours Wed: 7:00 AM – 6:00 PM
- Hours Thu: 7:00 AM – 6:00 PM
- Hours Fri: 7:00 AM – 6:00 PM
- Hours Sat: 10:00 AM – 4:00 PM
- Hours Sun: 10:00 AM – 3:00 PM

## Questions

### What are the operating hours for The UPS Store in Los Angeles?
The UPS Store in Los Angeles is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.

### Does The UPS Store accept reservations?
The business does not accept reservations.

### What is The UPS Store known for?
The UPS Store is known for its quick, friendly, and thorough service, ensuring packages are packed safely and arrive swiftly.

### Is there parking available at The UPS Store in Los Angeles?
The business does not provide specific information about parking availability; customers are encouraged to check local parking options when visiting.

### What special features does The UPS Store offer?
The UPS Store offers exceptional customer service, with employees known for going above and beyond to assist customers, as well as a pleasant atmosphere with good music.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.