local ai registry · agent view · /biz/ca/north-hills/sepulveda-va-medical-center-north-hills-ca

# Sepulveda VA Medical Center

Hospital — North Hills, California. Registry entry: https://localairegistry.com/biz/ca/north-hills/sepulveda-va-medical-center-north-hills-ca

**AI Score: 25/100** (Poor, verified September 8, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 1)

### ChatGPT — not named
Asked: "best hospital in North Hills" (checked September 8, 2026)
> ChatGPT answered with other businesses; Sepulveda VA Medical Center was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini: no answer on record
We have no answer from Gemini to show.

## What reviews say

> Reviewers describe a mixed experience at Sepulveda VA Medical Center, with some noting positive interactions with staff like Dr. Lai and Dr. Grey, who provided timely care and compassion. However, many express frustration with long wait times, unresponsive staff, and inadequate facilities, particularly regarding parking and appointment scheduling.

Consistently praised:
- Compassionate care from hospice staff
- Timely communication from Dr. Lai
- Effective treatment from Dr. Grey

Recurring complaints:
- Long waits past the appointment time
- Unresponsive front desk
- Inadequate parking for veterans

Bottom line: While some staff provide excellent care, systemic issues like long waits and poor communication hinder the overall experience for veterans.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 77 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 44 |
| Content freshness & schema | 5% | 21 |

## Facts

- Address: 16111 Plummer St, North Hills, CA 91343, USA
- Phone: (818) 891-7711
- Website: va.gov
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What happens at a first consultation?
During the first consultation at the clinic, patients can expect a thorough assessment by the medical team, who are described as well-trained and attentive.

### What should patients bring or expect on a first visit?
Patients are advised to bring any relevant medical records and identification, as well as to expect a welcoming environment where they feel valued.

### What do patients say about recovery and follow-up care?
Patients report positive experiences with recovery and follow-up care, highlighting prompt communication from their healthcare providers regarding test results and treatment plans.

### When is the clinic open, and which days is it closed?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### How can patients get in touch and arrange a visit?
Patients can contact the clinic by calling (818) 891-7711 or by visiting their website at https://www.va.gov/greater-los-angeles-health-care/locations/sepulveda-va-medical-center/ to arrange a visit.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.