local ai registry · agent view · /biz/ca/oakland/alameda-county-social-services-oakland-ca

# Alameda County Social Services

Department Of Social Services — Oakland, California. Registry entry: https://localairegistry.com/biz/ca/oakland/alameda-county-social-services-oakland-ca

**AI Score: 33/100** (Poor, verified September 15, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best department of social services in Oakland" (checked September 15, 2026)
> The best department of social services in Oakland can vary based on individual needs, but the Alameda County Social Services Agency is a key provider of social services in the area.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best department of social services in Oakland" (checked September 15, 2026)
> If you're looking for social services in Oakland, I recommend the following: * Alameda County Social Services Agency (SSA): This is the the primary provider of social services in Oakland and Alameda County.

## What reviews say

> Reviewers express a mix of experiences, with some praising individual caseworkers like Albert Almeida and Ms. Cat for their support, while others report frustrating interactions with staff and long wait times. The overall sentiment reflects a struggle between receiving necessary assistance and dealing with unresponsive or rude service.

Consistently praised:
- Albert Almeida's supportive casework
- Ms. Cat's helpfulness with services
- Ability to sign up for multiple programs in one visit

Recurring complaints:
- Long wait times to speak with staff
- Rude and unhelpful service from some employees
- Difficulty reaching staff by phone

Bottom line: While some caseworkers provide excellent support, many reviewers highlight systemic issues with responsiveness and staff behavior.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 70 |
| Backlink & citation authority | 8% | 60 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 50 |
| Content freshness & schema | 5% | 0 |

## Facts

- Address: 2000 San Pablo Ave, Oakland, CA 94612, USA
- Phone: (510) 891-0700
- Website: alamedacountysocialservices.org
- Hours Mon: 8:30 AM – 5:00 PM
- Hours Tue: 8:30 AM – 5:00 PM
- Hours Wed: 8:30 AM – 5:00 PM
- Hours Thu: 8:30 AM – 5:00 PM
- Hours Fri: 8:30 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the business hours and which days are they closed?
The business is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturday and Sunday.

### What is the address of the business?
The business is located at 2000 San Pablo Ave, Oakland, CA 94612, USA.

### How can customers get in touch with the business and arrange a visit?
Customers can reach the business by phone at (510) 891-0700 or visit their website at http://www.alamedacountysocialservices.org/ for more information.

### What do customers consistently mention in their reviews about the business?
Customers often mention the helpfulness of the staff, with some caseworkers being described as extremely caring and supportive, although experiences can vary significantly.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.