local ai registry · agent view · /biz/ca/palo-alto/akool-palo-alto-ca

# Akool

Software Company — Palo Alto, California. Registry entry: https://localairegistry.com/biz/ca/palo-alto/akool-palo-alto-ca

**AI Score: 27/100** (Poor, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best software company in Palo Alto" (checked September 14, 2026)
> ChatGPT answered with other businesses; Akool was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best software company in Palo Alto" (checked September 14, 2026)
> Gemini answered with other businesses; Akool was not mentioned.

## Known for

Akool is best known for its user-friendly AI tools that simplify video creation, particularly in text-to-video generation and live face swapping. However, customer service issues and billing practices have raised concerns among users.

## What reviews say

> Customer experiences with Akool reveal a frustrating environment, particularly regarding billing practices and customer support. Many users express dissatisfaction with unexpected charges and difficulties in canceling subscriptions, leading to feelings of being trapped. While some appreciate the platform's ease of use for video creation, the overall sentiment leans towards disappointment.

Consistently praised:
- User-friendly platform for video creation
- Good mix of speed, quality, and flexibility
- Effective for creating talking avatars

Recurring complaints:
- Unexpected charges and difficulty canceling subscriptions
- Slow and unresponsive customer support
- Performance delays in video processing

Bottom line: Akool is marked by significant customer service issues, particularly around billing transparency and support responsiveness.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 75 |
| Backlink & citation authority | 8% | 67 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 67 |
| Content freshness & schema | 5% | 81 |

## Others on record in Palo Alto

- Koderspedia - Mobile App Development Company California — AI Score 27
- Bolder Apps | Top Mobile App Developers in Silicon Valley — AI Score 26
- CloudDefense.AI — AI Score 24

Akool ranks 1 of 4 in its category here.

## Facts

- Address: 471 Emerson St, Palo Alto, CA 94301, USA
- Phone: (650) 686-5661
- Website: akool.com
- Hours Mon: Open 24 hours
- Hours Tue: Open 24 hours
- Hours Wed: Open 24 hours
- Hours Thu: Open 24 hours
- Hours Fri: Open 24 hours
- Hours Sat: Open 24 hours
- Hours Sun: Open 24 hours

## Questions

### What are the business hours for Akool?
Akool is open 24 hours a day, seven days a week.

### Where is Akool located?
Akool is located at 471 Emerson St, Palo Alto, CA 94301, USA.

### How can customers get in touch with Akool?
Customers can reach Akool by phone at (650) 686-5661 or visit their website at https://akool.com/.

### What do customers consistently mention in their reviews about Akool?
Customers frequently mention the user-friendly nature of Akool's platform and its ability to simplify video creation, although many express dissatisfaction with the company's payment management and customer support.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.