local ai registry · agent view · /biz/ca/palo-alto/fedex-office-print-and-ship-center-palo-alto-ca

# FedEx Office Print & Ship Center

Shipping And Mailing Service — Palo Alto, California. Registry entry: https://localairegistry.com/biz/ca/palo-alto/fedex-office-print-and-ship-center-palo-alto-ca

**AI Score: 35/100** (Poor, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best shipping and mailing service in Palo Alto" (checked September 14, 2026)
> ChatGPT answered with other businesses; FedEx Office Print & Ship Center was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best shipping and mailing service in Palo Alto" (checked September 14, 2026)
> Gemini answered with other businesses; FedEx Office Print & Ship Center was not mentioned.

## Known for

FedEx Office in Palo Alto is primarily known for its packaging services, where customer experiences range from helpful staff to significant frustrations with policies and service consistency.

- Packaging Store in Palo Alto

## What reviews say

> Customers report a mixed experience at the Palo Alto FedEx Office, with some praising individual staff members like Fernando for their helpfulness, while others describe significant issues with customer service, including rudeness and long wait times. The atmosphere can feel frustrating due to inconsistent service quality.

Consistently praised:
- Fernando's helpfulness
- Smooth return shipment process
- Professional staff at CalAve location

Recurring complaints:
- Rude and unhelpful staff
- Long wait times
- Confusing printing system

Bottom line: The Palo Alto FedEx Office is marked by inconsistent customer service, with some employees providing excellent support while others leave customers frustrated.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 25 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 65 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 53 |
| Content freshness & schema | 5% | 81 |

## Others on record in Palo Alto

- The UPS Store — AI Score 47
- The UPS Store — AI Score 47
- FedEx Office Ship Center — AI Score 46

FedEx Office Print & Ship Center ranks 4 of 4 in its category here.

## Facts

- Address: 249 California Ave, Palo Alto, CA 94306, USA
- Phone: (650) 328-3381
- Website: local.fedex.com
- Hours Mon: 8:00 AM – 8:00 PM
- Hours Tue: 8:00 AM – 8:00 PM
- Hours Wed: 8:00 AM – 8:00 PM
- Hours Thu: 8:00 AM – 8:00 PM
- Hours Fri: 8:00 AM – 8:00 PM
- Hours Sat: 9:00 AM – 6:00 PM
- Hours Sun: 12:00 – 6:00 PM

## Questions

### What are the business hours and which days are they closed?
The business is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.

### Where is the business located and what is the address?
The business is located at 249 California Ave, Palo Alto, CA 94306, USA.

### How can customers get in touch with the business and arrange a visit?
Customers can contact the business by phone at (650) 328-3381 or visit their website at https://local.fedex.com/en-us/ca/palo-alto/office-5101?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT.

### What do customers consistently mention in their reviews about the business?
Customers frequently mention the helpfulness and professionalism of the staff, although some have reported negative experiences regarding customer service and long waiting times.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.