# Nordstrom, Palo Alto CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/palo-alto/nordstrom-palo-alto-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/palo-alto/nordstrom-palo-alto-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17p67r0209yexveaevuc0p%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17p67r0209yexveaevuc0p%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17p67r0209yexveaevuc0p%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17p67r0209yexveaevuc0p%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17p67r0209yexveaevuc0p%2F4.jpg)


## In short

Nordstrom is a department store in Palo Alto, CA. Its AI Score is 57 of 100, which is fair.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Department store |
| Address | 550 Stanford Shopping Center, Palo Alto, CA 94304, USA |
| Hours | Mon to Sat 10 AM to 8 PM · Sun 11 AM to 6 PM |
| Phone | (650) 323-5111 |
| Rating | 4.4 across 1,142 reviews on Google |
| Quietest time | Tuesday |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 550 Stanford Shopping Center, Palo Alto, CA 94304, USA | Confirmed | Google Business Profile |
| Location info | Description | Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Stanford Shopping Center. Enjoy the convenience of in-store pick-up or curbside pickup to we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sat 10:00 AM to 8:00 PM · Sun 11:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Location info | Name | Nordstrom | Confirmed | Google Business Profile |
| Location info | Phone | (650) 323-5111 | Confirmed | Google Business Profile |
| Hours | Monday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 11:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Services | Service | Alterations | AI guess |  |
| Services | Service | Beauty products | AI guess |  |
| Services | Service | Children's clothing | AI guess |  |
| Services | Service | Curbside pickup | AI guess |  |
| Services | Service | Gift boxes | AI guess |  |
| Services | Service | Gift packaging | AI guess |  |
| Services | Service | Home décor | AI guess |  |
| Services | Service | In-store pick-up | AI guess |  |
| Services | Service | Men's clothing | AI guess |  |
| Services | Service | Personal styling | AI guess |  |
| Services | Service | Women's clothing | AI guess |  |
| Links | Website | https://www.nordstrom.com/store-details/nordstrom-stanford-shopping-center?utm_source=google&utm_medium=organic&utm_campaign=fls&utm_content=422&utm_channel=low_nd_seo_local&sp_source=google&sp_campaign=fls | Confirmed | Google Business Profile |


## Services and prices

Add your services so AI can say what you offer


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting Nordstrom

Address: 550 Stanford Shopping Center, Palo Alto, CA 94304, USA. Phone: (650) 323-5111. Hours: Mon to Sat 10 AM to 8 PM · Sun 11 AM to 6 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Stanford Shopping Center. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service."


### When to go

Quietest day: Tuesday. Busiest day: Saturday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Bazille at Nordstrom | American restaurant | 1 min walk |
| Nordstrom Ebar Artisan Coffee | Coffee shop | 1 min walk |
| Nordstrom / Crate & Barrel | Bus stop | 2 min walk |
| Arboretum & Sand Hill | Bus stop | 2 min walk |
| Arboretum Rd & Quarry Rd | Bus stop | 2 min walk |
| On Clark Way @ Vi At Palo Alto | Bus stop | 3 min walk |


## Reputation

4.4 average across 1,142 reviews: Google 1,142. (Confirmed, read September 14, 2026.)

Nordstrom Palo Alto is marked by helpful associates in some areas but suffers from inconsistent service and negative experiences in others. (AI guess, from 1,142 reviews.)


### What people like

- Helpful staff in the men's department


### What people do not like

- Staff unresponsive in the baby department
- Inconsistent service across departments
- Negative experiences with alterations and returns


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Listed on 2 of the 22 directories we checked.

| Directory | Listed |
| --- | --- |
| Angi | Not listed |
| Apple Maps | Listed |
| BBB | Not listed |
| Birdeye | Not listed |
| Brownbook | Not listed |
| Chamber of Commerce | Not listed |
| Cylex | Not listed |
| DexKnows | Not listed |
| Facebook | Not listed |
| Foursquare | Not listed |
| Hotfrog | Not listed |
| Manta | Not listed |
| MapQuest | Listed |
| MerchantCircle | Not listed |
| Nextdoor | Not listed |
| Superpages | Not listed |
| Thumbtack | Not listed |
| Trustpilot | Not listed |
| Tupalo | Not listed |
| Yellowbook | Not listed |
| Yellow Pages | Not listed |
| Yelp | Not listed |


## Questions people ask


### picking between the two, is Macy's the safer bet?


### best department store in Palo Alto


### first visit at Nordstrom, what do I need to bring?


### Any membership pricing at Nordstrom?


### Busiest day at Nordstrom, anyone know?


### bad experiences here, anyone?


### how much is a first visit around here


### same day slots, does that ever happen here


### anything good on Stanford Shopping to kill time near the shop?


### anywhere cheaper than Nordstrom in Palo Alto that is still good?


### Do they post anywhere?


### Are the hours on Google right for Nordstrom in Palo Alto?


### the good stuff about Nordstrom, what is it?


### What do shoppers most often mention buying at the shop?


### where exactly is the shop?


## The AI Score: 57 of 100

It measures how likely AI engines are to recommend a business, and how accurately. Department stores on the registry run 24 to 61. Fair starts at 45, good at 65. Nordstrom scores 57. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Nordstrom |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 75 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Good |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 68 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Good |
| Reviews & response | 12 | 93 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 70 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 35 | Core Web Vitals at the 75th percentile, on a real phone. | Poor |
| Content freshness & schema | 5 | 0 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Poor |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Nordstrom |
| --- | --- | --- | --- | --- |
| Nordstrom | LocalBusiness | #business | https://www.nordstrom.com/store-details/nordstrom-stanford-shopping-center?utm_source=google&utm_medium=organic&utm_campaign=fls&utm_content=422&utm_channel=low_nd_seo_local&sp_source=google&sp_campaign=fls | Subject of this page |
| Palo Alto, California | City | #city |  | City Nordstrom is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the department stores in Palo Alto, linked to the lists and towns around it.


### Lists

- Best department stores in Palo Alto: https://localairegistry.com/leaderboards/ca/palo-alto/department-store
- Best businesses in Palo Alto: https://localairegistry.com/leaderboards/ca/palo-alto


### Nearby

- /san-jose: https://localairegistry.com/leaderboards/ca/san-jose
- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJFzb5MDO7j4ARhjAFe0kgjNU (accessed Sep 14, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Oct 13, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)