local ai registry · agent view · /biz/ca/palo-alto/sutter-urgent-care-palo-alto-ca

# Sutter Urgent Care

Urgent Care Center — Palo Alto, California. Registry entry: https://localairegistry.com/biz/ca/palo-alto/sutter-urgent-care-palo-alto-ca

**AI Score: 53/100** (Fair, verified August 17, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best urgent care center in Palo Alto" (checked August 17, 2026)
> ChatGPT answered with other businesses; Sutter Urgent Care was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best urgent care center in Palo Alto" (checked August 17, 2026)
> Gemini answered with other businesses; Sutter Urgent Care was not mentioned.

## What reviews say

> Customers describe a mix of experiences at Sutter Urgent Care, with some praising the promptness and thoroughness of care, particularly from Dr. Yamada and the intake CMA. However, several reviews highlight significant issues with long wait times and unresponsive staff, leading to frustration and dissatisfaction.

Consistently praised:
- Dr. Yamada's thoroughness and kindness
- Quick lab test results
- Efficient care from the medical team

Recurring complaints:
- Long waits past the appointment time
- Rude front desk staff
- Poor communication about wait times

Bottom line: While some patients receive prompt and thorough care, many report frustrating wait times and inadequate staff responsiveness.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 94 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 49 |
| Content freshness & schema | 5% | 81 |

## Others on record in Palo Alto

- Palo Alto Center Pediatric Urgent Care — AI Score 47
- Sutter Health Palo Alto Center Urgent Care — AI Score 45

Sutter Urgent Care ranks 1 of 3 in its category here.

## Facts

- Address: PAMF Lee Building, 795 El Camino Real Level 1, Palo Alto, CA 94301, USA
- Phone: (650) 853-2958
- Website: sutterhealth.org
- Hours Mon: 8:00 AM – 8:00 PM
- Hours Tue: 8:00 AM – 8:00 PM
- Hours Wed: 8:00 AM – 8:00 PM
- Hours Thu: 8:00 AM – 8:00 PM
- Hours Fri: 8:00 AM – 8:00 PM
- Hours Sat: 8:00 AM – 8:00 PM
- Hours Sun: 8:00 AM – 8:00 PM

## Questions

### Does Sutter Urgent Care accept reservations?
The clinic does not accept reservations; patients are seen on a walk-in basis.

### What are the operating hours for Sutter Urgent Care?
The clinic is open daily from 8:00 AM to 8:00 PM, including weekends.

### What is Sutter Urgent Care known for?
The clinic is known for providing prompt and competent care, with minimal wait times and thorough evaluations by their medical staff.

### Is parking available at Sutter Urgent Care?
Yes, there is reasonable parking available for patients visiting the clinic.

### Are there any special features of Sutter Urgent Care?
The clinic has been reorganized effectively to enhance patient flow and care efficiency, ensuring a better experience for those seeking urgent medical attention.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.