local ai registry · agent view · /biz/ca/redwood-city/san-mateo-county-human-services-redwood-city-ca

# San Mateo County Human Services

Social Services Organization — Redwood City, California. Registry entry: https://localairegistry.com/biz/ca/redwood-city/san-mateo-county-human-services-redwood-city-ca

**AI Score: 25/100** (Poor, verified August 17, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best social services organization in Redwood City" (checked August 17, 2026)
> ChatGPT answered with other businesses; San Mateo County Human Services was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best social services organization in Redwood City" (checked August 17, 2026)
> Gemini answered with other businesses; San Mateo County Human Services was not mentioned.

## What reviews say

> Reviewers describe a frustrating experience at the San Mateo County Human Services office, often feeling ignored or dismissed by staff. Many report long waits and a lack of assistance, leading to feelings of despair and dissatisfaction. The atmosphere seems to lack empathy, with several reviewers noting that staff appear more interested in personal conversations than helping clients.

Consistently praised:
- Knowledgeable staff about Cal Fresh
- Efficient food stamp application process
- Quick responses from some staff members

Recurring complaints:
- Staff unhelpful and dismissive
- Long wait times for assistance
- Difficulty reaching staff by phone
- Rude interactions with clerks
- Inconsistent information provided

Bottom line: The office struggles with staff responsiveness and customer service, leading to a negative experience for many clients seeking assistance.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 78 |
| Backlink & citation authority | 8% | 58 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 40 |
| Content freshness & schema | 5% | 57 |

## Others on record in Redwood City

- The Salvation Army Social Service — AI Score 24
- Service League-San Mateo County — AI Score 23

San Mateo County Human Services ranks 1 of 3 in its category here.

## Facts

- Address: 2500 Middlefield Rd, Redwood City, CA 94063, USA
- Phone: (650) 599-3811
- Website: hsa.smcgov.org
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours for San Mateo County Human Services?
The business operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does San Mateo County Human Services require reservations for services?
The business does not require reservations for their services.

### What is the address of San Mateo County Human Services?
The business is located at 2500 Middlefield Rd, Redwood City, CA 94063, USA.

### Is there parking available at San Mateo County Human Services?
The business does not provide specific information about parking availability, so it is advisable to check for nearby parking options when visiting.

### What is San Mateo County Human Services known for?
The business is known for providing assistance with food stamps and general assistance programs, although customer experiences may vary regarding service quality.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.