# Cell Doc @ Oakridge Mall, San Jose CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/cell-doc-oakridge-mall-san-jose-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/san-jose/cell-doc-oakridge-mall-san-jose-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18ymcf0knkyexvrf1pzj3k%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18ymcf0knkyexvrf1pzj3k%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18ymcf0knkyexvrf1pzj3k%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18ymcf0knkyexvrf1pzj3k%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18ymcf0knkyexvrf1pzj3k%2F4.jpg)


## In short

Cell Doc @ Oakridge Mall is a phone repair service in San Jose, CA. Its AI Score is 27 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Phone repair service |
| Address | 925 Blossom Hill Rd, San Jose, CA 95123, USA |
| Hours | Mon to Thu 10 AM to 8 PM · Fri to Sat 10 AM to 9 PM · Sun 11 AM to 7 PM |
| Phone | (408) 707-8658 |
| Rating | 4.9 across 490 reviews on Google |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 925 Blossom Hill Rd, San Jose, CA 95123, USA | Confirmed | Google Business Profile |
| Location info | Description | 925 Blossom Hill Rd, San Jose, CA 95123 | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Thu 10:00 AM to 8:00 PM · Fri to Sat 10:00 AM to 9:00 PM · Sun 11:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Location info | Name | Cell Doc @ Oakridge Mall | Confirmed | Google Business Profile |
| Location info | Phone | (408) 707-8658 | Confirmed | Google Business Profile |
| Hours | Monday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 11:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Services | Service | Book appointment | From their website | Business website |
| Services | Service | Console repair | From their website | Business website |
| Services | Service | Franchising | From their website | Business website |
| Services | Service | Iphone repair | From their website | Business website |
| Services | Service | Ipod repair | From their website | Business website |
| Services | Service | Mac repair | AI guess |  |
| Services | Service | Pc mac repair | From their website | Business website |
| Services | Service | PC repair | AI guess |  |
| Services | Service | Smartphone repair | From their website | Business website |
| Services | Service | Tablet repair | From their website | Business website |
| Links | Website | http://cell-doc.com/locations/iphone-repair-san-jose-ca/ | Confirmed | Google Business Profile |


## Services and prices

These are the 8 services Cell Doc @ Oakridge Mall offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Book appointment |  |  |  | From their website |
| Console repair |  |  |  | From their website |
| Ipod repair |  |  |  | From their website |
| Tablet repair |  |  |  | From their website |
| Franchising |  |  |  | From their website |
| Smartphone repair |  |  |  | From their website |
| Pc mac repair |  |  |  | From their website |
| Iphone repair |  |  |  | From their website |


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting Cell Doc @ Oakridge Mall

Address: 925 Blossom Hill Rd, San Jose, CA 95123, USA. Phone: (408) 707-8658. Hours: Mon to Thu 10 AM to 8 PM · Fri to Sat 10 AM to 9 PM · Sun 11 AM to 7 PM. (Confirmed, Google Business Profile.)


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| TP TEA – San Jose Oakridge | Tea house | 1 min walk |
| Firebelly Wings | Chicken wings restaurant | 1 min walk |
| Sbarro | Pizza restaurant | 1 min walk |
| Kelly's Cajun Grill | Chinese restaurant | 1 min walk |
| Ruby Thai Kitchen | Thai restaurant | 2 min walk |
| Cinemark Century Oakridge 20 XD and SCREENX | Movie theater | 2 min walk |


## Reputation

4.9 average across 490 reviews: Google 490. (Confirmed, read September 14, 2026.)

Cell Doc at Oakridge Mall offers fast repairs but has inconsistent service quality and customer support experiences. (AI guess, from 490 reviews.)


### What people like

- Free screen protectors offered


### What people do not like

- Unresponsive staff after service issues
- Inconsistent repair quality
- Aggressive customer service when addressing complaints


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Listed on 2 of the 19 directories we checked.

| Directory | Listed |
| --- | --- |
| Angi | Not listed |
| Apple Maps | Not listed |
| Birdeye | Not listed |
| Brownbook | Not listed |
| Chamber of Commerce | Not listed |
| Cylex | Not listed |
| DexKnows | Not listed |
| Facebook | Not listed |
| Hotfrog | Not listed |
| Manta | Not listed |
| MapQuest | Listed |
| MerchantCircle | Not listed |
| Nextdoor | Not listed |
| Superpages | Not listed |
| Trustpilot | Not listed |
| Tupalo | Not listed |
| Yellowbook | Not listed |
| Yellow Pages | Not listed |
| Yelp | Listed |


## Questions people ask


### worth it or not, what do the regulars say


### address for Cell Doc @ Oakridge Mall, anyone have it?


### paying in instalments, is that possible here


### points or member pricing at Cell Doc @ Oakridge Mall, worth signing up?


### Do they post anywhere?


### best phone repair service in San Jose


### Calling Cell Doc @ Oakridge Mall, or is there a better way?


### people keep recommending this shop, what for?


### anything I should sort out before a first visit here?


### somewhere cheaper in San Jose that is not a risk?


### reviews all look glowing, what are the real complaints?


### what else is on Blossom Hill around Cell Doc @ Oakridge Mall?


### cancellation list here, is there one


### are prices in San Jose higher than everywhere else


### anyone been to both here and TechresQ?


### opening hours at Cell Doc @ Oakridge Mall in San Jose, what are they these days?


## The AI Score: 27 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Jose phone repair services run 22 to 34. Fair starts at 45, good at 65. Cell Doc @ Oakridge Mall scores 27. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Cell Doc @ Oakridge Mall |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 39 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 0 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor |
| Reviews & response | 12 | 94 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 56 | Domain authority and editorial quality of the sources that attest to you. | Fair |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 65 | Core Web Vitals at the 75th percentile, on a real phone. | Good |
| Content freshness & schema | 5 | 74 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a phone repair service: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Cell Doc @ Oakridge Mall |
| --- | --- | --- | --- | --- |
| Cell Doc @ Oakridge Mall | LocalBusiness | #business | http://cell-doc.com/locations/iphone-repair-san-jose-ca/ | Subject of this page |
| San Jose, California | City | #city |  | City Cell Doc @ Oakridge Mall is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the phone repair services in San Jose, linked to the lists and towns around it.


### Lists

- Best phone repair services in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/phone-repair-service
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose


### Nearby

- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJZ60wFNYzjoARs6OoD9LmgEE (accessed Sep 14, 2026)
- [2] cell-doc.com, https://cell-doc.com/book-appointment/ (accessed Sep 20, 2026)
- [3] cell-doc.com, https://cell-doc.com/consoles/ (accessed Sep 20, 2026)
- [4] cell-doc.com, https://cell-doc.com/franchising/ (accessed Sep 20, 2026)
- [5] cell-doc.com, https://cell-doc.com/iphone-repair/ (accessed Sep 20, 2026)
- [6] cell-doc.com, https://cell-doc.com/ipods/ (accessed Sep 20, 2026)
- [7] cell-doc.com, https://cell-doc.com/smart-phones/ (accessed Sep 20, 2026)
- [8] cell-doc.com, https://cell-doc.com/tablets/ (accessed Sep 20, 2026)
- [9] cell-doc.com, https://cell-doc.com/pc-mac/ (accessed Sep 20, 2026)
- [10] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Oct 12, 2026, https://localairegistry.com/methodology (accessed Sep 20, 2026)