# Cellular Repair Center, San Jose CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/cellular-repair-center-san-jose-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/san-jose/cellular-repair-center-san-jose-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18b9md0ag4yexvf2cadxmw%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18b9md0ag4yexvf2cadxmw%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18b9md0ag4yexvf2cadxmw%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18b9md0ag4yexvf2cadxmw%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18b9md0ag4yexvf2cadxmw%2F4.jpg)


## In short

Cellular Repair Center is a cell phone store in San Jose, CA. Its AI Score is 28 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Cell phone store |
| Address | 977 S Bascom Ave, San Jose, CA 95128, USA |
| Hours | Mon to Sat 9 AM to 6 PM · Sun 9 AM to 3 PM |
| Phone | (408) 289-9771 |
| Rating | 4.8 across 408 reviews on Google |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 977 S Bascom Ave, San Jose, CA 95128, USA | Confirmed | Google Business Profile |
| Location info | Description | For over thirty years, Cellular Repair Center has been offering a full range of repair services for cell phones. Our expertise includes the latest iPhone X, 8, 7, 6S, 6S+, 6, 6 Plus, 5S, 5C, Samsung Galaxy S10, S8, S7, S6, Edge, Note, and tablets such as the iPad. We are also equally adept at fixing the LG, Blackberry, Motorola, and even classic flip phones. We are skilled at repairing mobile devices from Samsung, Apple, Google Pixel, Motorola, Nokia, HTC, Huawei, ZTE, OnePlus, and Sony, just to name a few. We can repair the full range of Android devices, including phones and tablets. ​ We are also one of the few shops that can fix the dreaded iPhone Touch Disease or Touch IC Damage. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sat 9:00 AM to 6:00 PM · Sun 9:00 AM to 3:00 PM | Confirmed | Google Business Profile |
| Location info | Name | Cellular Repair Center | Confirmed | Google Business Profile |
| Location info | Phone | (408) 289-9771 | Confirmed | Google Business Profile |
| Hours | Monday | 9:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 9:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 9:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 9:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 9:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 9:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 9:00 AM to 3:00 PM | Confirmed | Google Business Profile |
| Services | Service | Android device repair | AI guess |  |
| Services | Service | Blackberry repair | AI guess |  |
| Services | Service | Cell phone unlocking | AI guess |  |
| Services | Service | Google pixel repair | AI guess |  |
| Services | Service | Happy faces | From their website | Business website |
| Services | Service | IPhone repair | AI guess |  |
| Services | Service | Iphone screen repair | From their website | Business website |
| Services | Service | IPhone touch disease repair | AI guess |  |
| Services | Service | Iphone water damage | From their website | Business website |
| Services | Service | IPhone water damage repair | AI guess |  |
| Services | Service | LG phone repair | AI guess |  |
| Services | Service | Motorola phone repair | AI guess |  |
| Services | Service | Repairs | From their website | Business website |
| Services | Service | Samsung phone repair | AI guess |  |
| Services | Service | Tablet repair | AI guess |  |
| Services | Service | Unlocking | From their website | Business website |
| Links | Facebook | https://www.facebook.com/cellularrepair | Confirmed | Business website |
| Links | Website | http://www.cellularrepaircenteronline.com/ | Confirmed | Google Business Profile |


## Services and prices

These are the 6 services Cellular offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Iphone water damage |  |  |  | From their website |
| Iphone repairs |  |  |  | From their website |
| Unlocking |  |  |  | From their website |
| Happy faces |  |  |  | From their website |
| Repairs |  |  |  | From their website |
| Iphone screen repair |  |  |  | From their website |


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting Cellular

Address: 977 S Bascom Ave, San Jose, CA 95128, USA. Phone: (408) 289-9771. Hours: Mon to Sat 9 AM to 6 PM · Sun 9 AM to 3 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "For over thirty years, Cellular Repair Center has been offering a full range of repair services for cell phones. Our expertise includes the latest iPhone X, 8, 7, 6S, 6S+, 6, 6 Plus, 5S, 5C, Samsung Galaxy S10, S8, S7, S6, Edge, Note, and tablets such as the iPad. We are also equally adept at fixing the LG, Blackberry, Motorola, and even classic flip phones. We are skilled at repairing mobile devices from Samsung, Apple, Google Pixel, Motorola, Nokia, HTC, Huawei, ZTE, OnePlus, and Sony, just to name a few. We can repair the full range of Android devices, including phones and tablets. ​ We are also one of the few shops that can fix the dreaded iPhone Touch Disease or Touch IC Damage."


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Adamson's French Dip | Restaurant | 1 min walk |
| Antojitos la chinita | Mexican restaurant | 2 min walk |
| Friends Coffee & Tea | Coffee shop | 2 min walk |
| Bascom & Leon | Bus stop | 3 min walk |
| BASCOM and LEON | Transit station | 3 min walk |
| Com Tam Thanh | Vietnamese restaurant | 3 min walk |


## Reputation

4.8 average across 408 reviews: Google 408. (Confirmed, read September 14, 2026.)

While praised for quick repairs and knowledgeable service, the high prices and mixed customer service experiences raise concerns. (AI guess, from 408 reviews.)


### What people like

- Efficient camera glass repair in two hours
- Accurate diagnosis of phone issues


### What people do not like

- High prices for repairs compared to competitors
- Rude customer service experiences
- Concerns about trustworthiness and repair quality


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Listed on 2 of the 21 directories we checked.

| Directory | Listed |
| --- | --- |
| Alignable | Not listed |
| Angi | Not listed |
| Apple Maps | Not listed |
| Birdeye | Not listed |
| Brownbook | Not listed |
| Chamber of Commerce | Listed |
| Cylex | Not listed |
| DexKnows | Not listed |
| Foursquare | Not listed |
| Hotfrog | Not listed |
| Manta | Not listed |
| MapQuest | Listed |
| MerchantCircle | Not listed |
| Nextdoor | Not listed |
| Superpages | Not listed |
| Thumbtack | Not listed |
| Trustpilot | Not listed |
| Tupalo | Not listed |
| Yellowbook | Not listed |
| Yellow Pages | Not listed |
| Yelp | Not listed |


## Questions people ask


### opening hours at Cellular in San Jose, what are they these days?


### which one, the shop or Cricket Wireless?


### anything good on Bascom to kill time near Cellular?


### where exactly is the shop?


### What do shoppers most often mention buying at the shop?


### last update from here was when?


### walking in for a first visit, what happens


### Any membership pricing at Cellular?


### ballpark before I book, what am I looking at


### Why do people rate Cellular?


### best cell phone store in San Jose


### same day slots, does that ever happen here


### bad experiences at Cellular, anyone?


### is San Jose expensive for this, or is it just here


## What AI gets wrong about Cellular

We ask Gemini, Perplexity and ChatGPT about Cellular. These are the answers that don’t match this page.

ChatGPT and Gemini, read by Local AI Registry on Oct 22, 2026. Perplexity via DataForSEO on Oct 22, 2026.

| Fact | What AI says | What this page says |
| --- | --- | --- |
| Address | Perplexity via DataForSEO on Oct 22, 2026: 977 S. Bascom Ave. | 977 S Bascom Ave, San Jose, CA 95128, USA |


## The AI Score: 28 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Jose cell phone stores run 24 to 38. Fair starts at 45, good at 65. Cellular scores 28, below the San Jose average of 30. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Cellular |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 38 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 13 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor |
| Reviews & response | 12 | 83 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 54 | Domain authority and editorial quality of the sources that attest to you. | Fair |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 49 | Core Web Vitals at the 75th percentile, on a real phone. | Fair |
| Content freshness & schema | 5 | 74 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a cell phone store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Cellular |
| --- | --- | --- | --- | --- |
| Cellular Repair Center | LocalBusiness | #business | http://www.cellularrepaircenteronline.com/ | Subject of this page |
| San Jose, California | City | #city |  | City Cellular is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the cell phone stores in San Jose, linked to the lists and towns around it.


### Lists

- Best cell phone stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/cell-phone-store
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose


### Nearby

- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJnykhOjPLj4ARUG6c3-DAxKw (accessed Sep 14, 2026)
- [2] cellularrepaircenteronline.com, https://www.cellularrepaircenteronline.com/iphone-screen-repair (accessed Sep 19, 2026)
- [3] cellularrepaircenteronline.com, https://www.cellularrepaircenteronline.com/customers (accessed Sep 19, 2026)
- [4] cellularrepaircenteronline.com, https://www.cellularrepaircenteronline.com/repairs (accessed Sep 19, 2026)
- [5] cellularrepaircenteronline.com, https://www.cellularrepaircenteronline.com/iphone-water-damage (accessed Sep 19, 2026)
- [6] cellularrepaircenteronline.com, https://www.cellularrepaircenteronline.com/iphone-repairs (accessed Sep 19, 2026)
- [7] cellularrepaircenteronline.com, https://www.cellularrepaircenteronline.com/unlocking (accessed Sep 19, 2026)
- [8] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Oct 22, 2026; Perplexity via DataForSEO on Oct 22, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)
- [9] cellularrepaircenteronline.com, http://www.cellularrepaircenteronline.com/ (accessed Sep 21, 2026)