local ai registry · agent view · /biz/ca/san-jose/city-of-san-jose-planning-building-and-code-enforcement-department-san-jose-ca

# City of San Jose Planning, Building and Code Enforcement Department

Government Office — San Jose, California. Registry entry: https://localairegistry.com/biz/ca/san-jose/city-of-san-jose-planning-building-and-code-enforcement-department-san-jose-ca

**AI Score: 42/100** (Poor, verified August 17, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 2)

### ChatGPT — not named
Asked: "best government office in San Jose" (checked August 17, 2026)
> ChatGPT answered with other businesses; City of San Jose Planning, Building and Code Enforcement Department was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best government office in San Jose" (checked August 17, 2026)
> rk-Life Balance & Culture:** This is highly subjective and depends on the specific team/manager. However, some general observations: * **Libraries Department (City of San Jose):** Often seen as having a supportive and community-oriented culture. * **Pros:**…

## What reviews say

> Reviewers express significant frustration with the City of San Jose Planning, Building and Code Enforcement Department, citing long wait times, unresponsive staff, and rude interactions. Many describe feeling ignored and unsupported in their permit processes, with some noting a lack of professionalism among inspectors.

Consistently praised:
- Helen Maddox's responsiveness
- Helpful staff during permit processes
- Support from Anthony and Alex

Recurring complaints:
- Long waits for service
- Unresponsive front desk
- Rude interactions with inspectors
- Difficulty in reaching staff via phone or email
- Inefficient online permit system

Bottom line: The department struggles with communication and efficiency, leading to widespread dissatisfaction among customers seeking permits.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 35 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 50 |
| Reviews & response | 12% | 54 |
| Backlink & citation authority | 8% | 67 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 42 |
| Content freshness & schema | 5% | 0 |

## Others on record in San Jose

- Internal Revenue Service (IRS) Taxpayer Assistance Center — AI Score 24
- Santa Clara County Social Services - General Assistance — AI Score 23

City of San Jose Planning, Building and Code Enforcement Department ranks 1 of 3 in its category here.

## Facts

- Address: 200 E Santa Clara St, San Jose, CA 95113, USA
- Phone: (408) 535-3555
- Website: sanjoseca.gov
- Hours Mon: 8:00 AM – 4:00 PM
- Hours Tue: 8:00 AM – 4:00 PM
- Hours Wed: 9:00 AM – 4:00 PM
- Hours Thu: 8:00 AM – 4:00 PM
- Hours Fri: 8:00 AM – 4:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of the City of San Jose Planning, Building and Code Enforcement Department?
The business operates Monday, Tuesday, Thursday, and Friday from 8:00 AM to 4:00 PM, and Wednesday from 9:00 AM to 4:00 PM. They are closed on Saturdays and Sundays.

### Does the City of San Jose Planning, Building and Code Enforcement Department require reservations?
The business does not require reservations for visits.

### What is the address of the City of San Jose Planning, Building and Code Enforcement Department?
The business is located at 200 E Santa Clara St, San Jose, CA 95113, USA.

### Is there parking available at the City of San Jose Planning, Building and Code Enforcement Department?
The business does not provide specific information about parking availability; visitors are encouraged to check local parking options.

### What is the City of San Jose Planning, Building and Code Enforcement Department known for?
The business is known for managing a large volume of building permits and zoning inquiries, although customer service experiences can vary significantly.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.