local ai registry · agent view · /biz/ca/san-jose/cricket-wireless-authorized-retailer-san-jose-ca
# Cricket Wireless Authorized Retailer Cell Phone Store — San Jose, California. Registry entry: https://localairegistry.com/biz/ca/san-jose/cricket-wireless-authorized-retailer-san-jose-ca **AI Score: 38/100** (Poor, verified September 14, 2026) — methodology: https://localairegistry.com/methodology ## What AI assistants say (named by 0 of 2) ### ChatGPT — not named Asked: "best cell phone store in San Jose" (checked September 14, 2026) > ChatGPT answered with other businesses; Cricket Wireless Authorized Retailer was not mentioned. ### Perplexity: no answer on record We have no answer from Perplexity to show. ### Gemini — not named Asked: "best cell phone store in San Jose" (checked September 14, 2026) > Gemini answered with other businesses; Cricket Wireless Authorized Retailer was not mentioned. ## What reviews say > Customers describe a mix of positive and negative experiences at this Cricket Wireless location. While some employees, like Brenda and Luis, are praised for their helpfulness and compassion, others have reported rude service and poor communication. The overall atmosphere seems to vary significantly depending on the staff member assisting. Consistently praised: - Brenda's helpfulness - Luis's customer service - Ruby's friendliness Recurring complaints: - Rude customer service from some employees - Inconsistent store hours - Long waits to receive assistance Bottom line: This store features a mix of attentive staff like Brenda and Luis, but inconsistent service quality can lead to frustrating experiences. ## Score breakdown | Signal | Weight | Score /100 | | --- | --- | --- | | Retrieval grounding | 26% | 25 | | Off-property attestation | 20% | 39 | | AI visibility | 14% | 0 | | Reviews & response | 12% | 95 | | Backlink & citation authority | 8% | 66 | | Google Business Profile | 8% | 90 | | Speed & mobile | 7% | 82 | | Content freshness & schema | 5% | 77 | ## Others on record in San Jose - Maria Mobile Wireless — AI Score 32 - Mobile Plus — AI Score 32 - Cellular Repair Center — AI Score 26 - Mobile City — AI Score 26 Cricket Wireless Authorized Retailer ranks 1 of 6 in its category here. ## Facts - Address: 1663 W San Carlos St Ste C, San Jose, CA 95128, USA - Phone: (408) 380-4980 - Website: cricketwireless.com - Hours Mon: 10:00 AM – 8:00 PM - Hours Tue: 10:00 AM – 8:00 PM - Hours Wed: 10:00 AM – 8:00 PM - Hours Thu: 10:00 AM – 8:00 PM - Hours Fri: 10:00 AM – 8:00 PM - Hours Sat: 10:00 AM – 7:00 PM - Hours Sun: 11:00 AM – 6:00 PM ## Questions ### What are the shop's hours and which days are they closed? The shop is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. They are closed on major holidays. ### What do shoppers most often mention buying at the shop? Shoppers frequently mention purchasing new phones and switching their service plans, with many expressing satisfaction with the assistance they receive during the process. ### Where is the shop located and what is the address? The shop is located at 1663 W San Carlos St Ste C, San Jose, CA 95128, USA. --- Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.