local ai registry · agent view · /biz/ca/san-jose/fixlaptop-com-san-jose-ca
# Fixlaptop.com Computer Repair Service — San Jose, California. Registry entry: https://localairegistry.com/biz/ca/san-jose/fixlaptop-com-san-jose-ca **AI Score: 23/100** (Poor, verified September 14, 2026) — methodology: https://localairegistry.com/methodology ## What AI assistants say (named by 0 of 2) ### ChatGPT — not named Asked: "best computer repair service in San Jose" (checked September 14, 2026) > ChatGPT answered with other businesses; Fixlaptop.com was not mentioned. ### Perplexity: no answer on record We have no answer from Perplexity to show. ### Gemini — not named Asked: "best computer repair service in San Jose" (checked September 14, 2026) > Gemini answered with other businesses; Fixlaptop.com was not mentioned. ## Known for Fixlaptop.com is best known for its laptop and PC repair services in San Jose, though customer experiences indicate a mix of effective support and repair challenges. ## What reviews say > Customers describe a mixed experience at Fixlaptop.com, with some praising the professionalism and reliability of staff like Charlie and Kevin, while others report significant issues with repairs and customer service. The atmosphere seems to oscillate between helpful and frustrating, depending on individual experiences. Consistently praised: - Charlie and Kevin's reliable support - Data backup service - Free laptop check-ups Recurring complaints: - Long wait times for repairs - Incorrect parts provided - Unresponsive customer service Bottom line: Fixlaptop.com is known for its knowledgeable staff but has faced criticism for inconsistent repair quality and customer service. ## Score breakdown | Signal | Weight | Score /100 | | --- | --- | --- | | Retrieval grounding | 26% | 0 | | Off-property attestation | 20% | 39 | | AI visibility | 14% | 0 | | Reviews & response | 12% | 79 | | Backlink & citation authority | 8% | 54 | | Google Business Profile | 8% | 90 | | Speed & mobile | 7% | 12 | | Content freshness & schema | 5% | 54 | ## Others on record in San Jose - ClickAway Tech Repair & IT Services Almaden — AI Score 45 - Lightning Computer & Laptop Repair — AI Score 44 - KT Electronics — AI Score 37 - CleverTech - San Jose — AI Score 36 Fixlaptop.com ranks 5 of 7 in its category here. ## Facts - Address: 124 E Santa Clara St Ste B, San Jose, CA 95113, USA - Phone: (408) 998-9990 - Website: fixlaptop.com - Hours Mon: 10:00 AM – 6:00 PM - Hours Tue: 10:00 AM – 6:00 PM - Hours Wed: 1:00 – 6:00 PM - Hours Thu: 10:00 AM – 6:00 PM - Hours Fri: 10:00 AM – 6:00 PM - Hours Sat: 11:00 AM – 5:00 PM - Hours Sun: Closed ## Questions ### What are the business hours and which days are they closed? The business is open Monday, Tuesday, Thursday, and Friday from 10:00 AM to 6:00 PM, Wednesday from 1:00 PM to 6:00 PM, and Saturday from 11:00 AM to 5:00 PM. They are closed on Sundays. ### What do customers say about the turnaround time and how the work was handled? Customer feedback indicates that turnaround times can vary, with some experiencing longer waits for repairs. However, many appreciate the care taken with their data and the professionalism of the staff. ### Where is the business located and what is the address? The business is located at 124 E Santa Clara St Ste B, San Jose, CA 95113, USA. ### How can customers get in touch and arrange a visit? Customers can get in touch with the business by calling (408) 998-9990 or visiting their website at https://www.fixlaptop.com/ to arrange a visit. --- Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.