# Generation IX, San Jose CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/generation-ix-san-jose-managed-it-services-company-san-jose-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/san-jose/generation-ix-san-jose-managed-it-services-company-san-jose-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17urlc0447yexvssmu78ma%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17urlc0447yexvssmu78ma%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17urlc0447yexvssmu78ma%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17urlc0447yexvssmu78ma%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17urlc0447yexvssmu78ma%2F4.jpg)


## In short

Generation IX is a computer support and services in San Jose, CA. Its AI Score is 24 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Computer support and services |
| Address | 111 N Market St #301, San Jose, CA 95113, USA |
| Hours | Mon to Sun Open 24 hours |
| Phone | (408) 217-0164 |
| Rating | 5.0 across 3 reviews on Google |
| Quietest time | Monday |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 111 N Market St #301, San Jose, CA 95113, USA | Confirmed | Google Business Profile |
| Location info | Description | Based in San Jose, Generation IX Technologies has been a leader in IT support since 1996. We serve a variety of businesses, from startups to large enterprises, offering customized IT solutions that enhance infrastructure, increase staff productivity, and bridge the IT skills gap with fast, dependable support. Our managed IT services include 24/7 monitoring, advanced cybersecurity, and strategic consulting, all designed to fit our clients' specific needs. Our commitment is to deliver effective IT solutions without resorting to fear tactics. We pride ourselves on our technical prowess and industry knowledge, ensuring San Jose businesses receive adaptable, top-notch IT support that improves productivity and security. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sun Open 24 hours | Confirmed | Google Business Profile |
| Location info | Mondays | Open 24 hours | Confirmed | Google Business Profile |
| Location info | Name | Generation IX \| San Jose Managed IT Services Company | Confirmed | Google Business Profile |
| Location info | Phone | (408) 217-0164 | Confirmed | Google Business Profile |
| Hours | Monday | Open 24 hours | Confirmed | Google Business Profile |
| Hours | Tuesday | Open 24 hours | Confirmed | Google Business Profile |
| Hours | Wednesday | Open 24 hours | Confirmed | Google Business Profile |
| Hours | Thursday | Open 24 hours | Confirmed | Google Business Profile |
| Hours | Friday | Open 24 hours | Confirmed | Google Business Profile |
| Hours | Saturday | Open 24 hours | Confirmed | Google Business Profile |
| Hours | Sunday | Open 24 hours | Confirmed | Google Business Profile |
| Services | Service | 24/7 monitoring | Confirmed | Google Business Profile |
| Services | Service | Advanced cybersecurity | AI guess |  |
| Services | Service | Compliant | From their website | Business website |
| Services | Service | Cybersecurity incident response | AI guess |  |
| Services | Service | Cybersecurity incident response support | From their website | Business website |
| Services | Service | Cybersecurity regulations | From their website | Business website |
| Services | Service | Cybersecurity risk assessment | From their website | Business website |
| Services | Service | Cyberthreats skyrocket | From their website | Business website |
| Services | Service | Ddos attacks | From their website | Business website |
| Services | Service | Endpoint protection | From their website | Business website |
| Services | Service | Executives co managed it | From their website | Business website |
| Services | Service | Freddie mac cio | From their website | Business website |
| Services | Service | Full it management | From their website | Business website |
| Services | Service | Gix im live chat integration | From their website | Business website |
| Services | Service | Hyper converged infrastructure | From their website | Business website |
| Services | Service | It security audit | From their website | Business website |
| Services | Service | It support expertise | From their website | Business website |
| Services | Service | Key performance indicators | From their website | Business website |
| Services | Service | Managed IT services | AI guess |  |
| Services | Service | Microsoft bookings | From their website | Business website |
| Services | Service | Microsoft findtime | From their website | Business website |
| Services | Service | Modernize workplace technology | From their website | Business website |
| Services | Service | Ny state shield act | From their website | Business website |
| Services | Service | Outgrowing quickbooks | From their website | Business website |
| Services | Service | Outsource it support | From their website | Business website |
| Services | Service | Pci compliance | From their website | Business website |
| Services | Service | Penetration testing | AI guess |  |
| Services | Service | Penetration testing la | From their website | Business website |
| Services | Service | Siem | From their website | Business website |
| Services | Service | Strategic IT consulting | AI guess |  |
| Services | Service | Switching it companies | From their website | Business website |
| Services | Service | Switch it companies | From their website | Business website |
| Services | Service | Talent shortage la | From their website | Business website |
| Services | Service | Technical support | From their website | Business website |
| Services | Service | Technology productivity architecture industry | From their website | Business website |
| Links | Facebook | https://www.facebook.com/genixtechnologies | Confirmed | Business website |
| Links | Website | https://www.generationix.com/managed-it-san-jose/ | Confirmed | Google Business Profile |
| Details | Opening date | 1996 | Confirmed | Google Business Profile |


## Services and prices

These are the 30 services Generation IX offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Talent shortage la |  |  |  | From their website |
| Penetration testing la |  |  |  | From their website |
| Pci compliance |  |  |  | From their website |
| Siem |  |  |  | From their website |
| Cybersecurity risk assessment |  |  |  | From their website |
| Cyberthreats skyrocket |  |  |  | From their website |
| Ddos attacks |  |  |  | From their website |
| Compliant |  |  |  | From their website |
| Technical support |  |  |  | From their website |
| Switching it companies |  |  |  | From their website |
| Switch it companies |  |  |  | From their website |
| Cybersecurity incident response support |  |  |  | From their website |
| Cybersecurity regulations |  |  |  | From their website |
| Microsoft bookings |  |  |  | From their website |
| Microsoft findtime |  |  |  | From their website |
| Modernize workplace technology |  |  |  | From their website |
| Ny state shield act |  |  |  | From their website |
| Outgrowing quickbooks |  |  |  | From their website |
| Outsource it support |  |  |  | From their website |
| Endpoint protection |  |  |  | From their website |
| Executives co managed it |  |  |  | From their website |
| Freddie mac cio |  |  |  | From their website |
| Full it management |  |  |  | From their website |
| Gix im live chat integration |  |  |  | From their website |
| Hyper converged infrastructure |  |  |  | From their website |
| It security audit |  |  |  | From their website |
| It support expertise |  |  |  | From their website |
| Key performance indicators |  |  |  | From their website |
| Technology productivity architecture industry |  |  |  | From their website |
| 24/7 monitoring |  |  |  | Confirmed |


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting Generation IX

Address: 111 N Market St #301, San Jose, CA 95113, USA. Phone: (408) 217-0164. Hours: Mon to Sun Open 24 hours. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Based in San Jose, Generation IX Technologies has been a leader in IT support since 1996. We serve a variety of businesses, from startups to large enterprises, offering customized IT solutions that enhance infrastructure, increase staff productivity, and bridge the IT skills gap with fast, dependable support. Our managed IT services include 24/7 monitoring, advanced cybersecurity, and strategic consulting, all designed to fit our clients' specific needs. Our commitment is to deliver effective IT solutions without resorting to fear tactics. We pride ourselves on our technical prowess and industry knowledge, ensuring San Jose businesses receive adaptable, top-notch IT support that improves productivity and security."


### When to go

Quietest day: Monday. Busiest day: Wednesday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Voyager Craft Coffee | Coffee shop | 1 min walk |
| Towers Café | Cafe | 1 min walk |
| ESFUERZO | Park | 1 min walk |
| Gonzales/Peralta Adobe - Fallon House Historic Site | Tourist attraction | 2 min walk |
| San Pedro Square Market | Food court | 2 min walk |
| On a Roll | Vietnamese restaurant | 2 min walk |


## Reputation

5.0 average across 3 reviews: Google 3. (Confirmed, read September 14, 2026.)

Generation IX stands out for its strong client relationships and proactive IT support tailored to complex business needs. (AI guess, from 3 reviews.)


### What people like

- Reliable maintenance of systems and network infrastructure
- Expert handling of cyber incidents
- Attention to detail in IT support


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Listed on 2 of the 21 directories we checked.

| Directory | Listed |
| --- | --- |
| Alignable | Not listed |
| Angi | Not listed |
| Apple Maps | Not listed |
| Birdeye | Not listed |
| Chamber of Commerce | Not listed |
| Cylex | Listed |
| DexKnows | Not listed |
| Facebook | Not listed |
| Foursquare | Not listed |
| Hotfrog | Not listed |
| Manta | Not listed |
| MapQuest | Listed |
| MerchantCircle | Not listed |
| Nextdoor | Not listed |
| Superpages | Not listed |
| Thumbtack | Not listed |
| Trustpilot | Not listed |
| Tupalo | Not listed |
| Yellowbook | Not listed |
| Yellow Pages | Not listed |
| Yelp | Not listed |


## Questions people ask


### points or member pricing at Generation IX, worth signing up?


### Generation IX, any chance to get in this week?


### address for this place, anyone have it?


### people keep recommending Generation IX, what for?


### where does this place post updates


### genuinely, what is good about this one


### quietest day to hit this place?


### Are the hours on Google right for Generation IX in San Jose?


### first visit here, what do I need to bring?


### killing time on Market, any ideas


### torn between Generation IX and SuperTech Geek for IT consulting for multi-office businesses?


### is San Jose expensive for this, or is it just here


### how do I reach Generation IX to sort something out?


### best computer support and services in San Jose


### ballpark before I book, what am I looking at


## The AI Score: 24 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Jose computer support and services run 20 to 42. Fair starts at 45, good at 65. Generation IX scores 24, below the San Jose average of 26. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Generation IX |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 41 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 0 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor |
| Reviews & response | 12 | 34 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Poor |
| Backlink & citation authority | 8 | 59 | Domain authority and editorial quality of the sources that attest to you. | Fair |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 38 | Core Web Vitals at the 75th percentile, on a real phone. | Poor |
| Content freshness & schema | 5 | 81 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a computer support and services: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Generation IX |
| --- | --- | --- | --- | --- |
| Generation IX | LocalBusiness | #business | https://www.generationix.com/managed-it-san-jose/ | Subject of this page |
| San Jose, California | City | #city |  | City Generation IX is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the computer support and services in San Jose, linked to the lists and towns around it.


### Lists

- Best computer support and services in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/computer-support-and-services
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose


### Nearby

- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJSVfBwlfNj4ARRbnCY7Aw45s (accessed Sep 14, 2026)
- [2] generationix.com, https://www.generationix.com/technology-productivity-architecture-industry/ (accessed Sep 19, 2026)
- [3] generationix.com, https://www.generationix.com/7-tips-fix-slow-computer/ (accessed Sep 19, 2026)
- [4] generationix.com, https://www.generationix.com/pci-compliance/ (accessed Sep 19, 2026)
- [5] generationix.com, https://www.generationix.com/penetration-testing-la/ (accessed Sep 19, 2026)
- [6] generationix.com, https://www.generationix.com/siem-services/ (accessed Sep 19, 2026)
- [7] generationix.com, https://www.generationix.com/switching-it-companies/ (accessed Sep 19, 2026)
- [8] generationix.com, https://www.generationix.com/switch-it-companies/ (accessed Sep 19, 2026)
- [9] generationix.com, https://www.generationix.com/talent-shortage-la/ (accessed Sep 19, 2026)
- [10] generationix.com, https://www.generationix.com/managed-it-san-jose/ (accessed Sep 20, 2026)
- [11] generationix.com, https://www.generationix.com/compliant/ (accessed Sep 19, 2026)
- [12] generationix.com, https://www.generationix.com/cybersecurity-incident-response-support/ (accessed Sep 19, 2026)
- [13] generationix.com, https://www.generationix.com/cybersecurity-regulations/ (accessed Sep 19, 2026)
- [14] generationix.com, https://www.generationix.com/cybersecurity-risk-assessment/ (accessed Sep 19, 2026)
- [15] generationix.com, https://www.generationix.com/cyberthreats-skyrocket/ (accessed Sep 19, 2026)
- [16] generationix.com, https://www.generationix.com/ddos-attacks/ (accessed Sep 19, 2026)
- [17] generationix.com, https://www.generationix.com/endpoint-protection/ (accessed Sep 19, 2026)
- [18] generationix.com, https://www.generationix.com/executives-co-managed-it/ (accessed Sep 19, 2026)
- [19] generationix.com, https://www.generationix.com/freddie-mac-cio/ (accessed Sep 19, 2026)
- [20] generationix.com, https://www.generationix.com/gix-im-live-chat-integration/ (accessed Sep 19, 2026)
- [21] generationix.com, https://www.generationix.com/hyper-converged-infrastructure/ (accessed Sep 19, 2026)
- [22] generationix.com, https://www.generationix.com/it-security-audit/ (accessed Sep 19, 2026)
- [23] generationix.com, https://www.generationix.com/it-support-expertise/ (accessed Sep 19, 2026)
- [24] generationix.com, https://www.generationix.com/key-performance-indicators/ (accessed Sep 19, 2026)
- [25] generationix.com, https://www.generationix.com/microsoft-bookings/ (accessed Sep 19, 2026)
- [26] generationix.com, https://www.generationix.com/microsoft-findtime/ (accessed Sep 19, 2026)
- [27] generationix.com, https://www.generationix.com/modernize-workplace-technology/ (accessed Sep 19, 2026)
- [28] generationix.com, https://www.generationix.com/ny-state-shield-act/ (accessed Sep 19, 2026)
- [29] generationix.com, https://www.generationix.com/outgrowing-quickbooks/ (accessed Sep 19, 2026)
- [30] generationix.com, https://www.generationix.com/outsource-it-support/ (accessed Sep 19, 2026)
- [31] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 20, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)