local ai registry · agent view · /biz/ca/san-jose/macy-s-san-jose-ca

# Macy's

Department Store — San Jose, California. Registry entry: https://localairegistry.com/biz/ca/san-jose/macy-s-san-jose-ca

**AI Score: 35/100** (Poor, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best department store in San Jose" (checked September 14, 2026)
> ChatGPT answered with other businesses; Macy's was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best department store in San Jose" (checked September 14, 2026)
> Gemini answered with other businesses; Macy's was not mentioned.

## Known for

Macy's in San Jose is best known for its extensive homeware selection and vibrant shopping experience, alongside a strong offering of clothing and luxury accessories like Coach handbags.

- Homeware for Sale
- Shopping Experience
- Sugar Bowls Galore
- Clothing Storefront
- Coach Hand Bags

## What reviews say

> Customers describe a mixed shopping experience at Macy's in San Jose, with some noting a well-stocked store and good discounts, particularly on back-to-school clothing. However, many report poor customer service, unhelpful staff, and a disorganized shopping environment, leading to frustration and disappointment.

Consistently praised:
- Well-stocked store
- Good discounts on clothing
- Pleasant and helpful clerks

Recurring complaints:
- Poor customer service
- Store often messy and disorganized
- Long waits for assistance

Bottom line: Macy's in San Jose offers good deals but struggles with customer service and store organization.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 25 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 79 |
| Backlink & citation authority | 8% | 70 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 39 |
| Content freshness & schema | 5% | 79 |

## Others on record in San Jose

- Nordstrom — AI Score 45
- T.J. Maxx & HomeGoods — AI Score 27
- Target — AI Score 26
- T.J. Maxx & HomeGoods — AI Score 26

Macy's ranks 2 of 11 in its category here.

## Facts

- Address: 2210 Eastridge Loop, San Jose, CA 95122, USA
- Phone: (408) 238-3333
- Website: macys.com
- Hours Mon: 10:00 AM – 9:00 PM
- Hours Tue: 10:00 AM – 9:00 PM
- Hours Wed: 10:00 AM – 9:00 PM
- Hours Thu: 10:00 AM – 9:00 PM
- Hours Fri: 10:00 AM – 9:00 PM
- Hours Sat: 10:00 AM – 9:00 PM
- Hours Sun: 11:00 AM – 8:00 PM

## Questions

### What are the hours of operation for Macy's in San Jose?
Macy's in San Jose is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 8:00 PM.

### What do shoppers most often mention buying at Macy's?
Shoppers frequently mention finding great deals on clothing, particularly back-to-school clothes for kids, as well as shoes and household items.

### Where is Macy's located?
Macy's is located at 2210 Eastridge Loop, San Jose, CA 95122, USA.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.