# Marshalls, San Jose CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18o9310fl2yexv0lpuixie%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18o9310fl2yexv0lpuixie%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18o9310fl2yexv0lpuixie%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18o9310fl2yexv0lpuixie%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18o9310fl2yexv0lpuixie%2F4.jpg)


## In short

Marshalls is a department store in San Jose, CA. Its AI Score is 25 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Department store |
| Address | 330 N Capitol Ave, San Jose, CA 95133, USA |
| Hours | Mon to Sun 9:30 AM to 9:30 PM |
| Phone | (408) 929-0106 |
| Rating | 4.1 across 574 reviews on Google |
| Quietest time | Wednesday |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 330 N Capitol Ave, San Jose, CA 95133, USA | Confirmed | Google Business Profile |
| Location info | Description | Retail chain offering brand-name clothing, accessories, shoes & housewares. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sun 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Location info | Name | Marshalls | Confirmed | Google Business Profile |
| Location info | Phone | (408) 929-0106 | Confirmed | Google Business Profile |
| Hours | Monday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Friday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Services | Service | Accessories sales | AI guess |  |
| Services | Service | Brand-name clothing sales | AI guess |  |
| Services | Service | Housewares sales | AI guess |  |
| Services | Service | Shoes sales | AI guess |  |
| Links | Website | https://www.marshalls.com/ | Confirmed | Google Business Profile |


## Services and prices

Add your services so AI can say what you offer


### Known for

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## The team

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## Visiting Marshalls

Address: 330 N Capitol Ave, San Jose, CA 95133, USA. Phone: (408) 929-0106. Hours: Mon to Sun 9:30 AM to 9:30 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Retail chain offering brand-name clothing, accessories, shoes & housewares."


### When to go

Quietest day: Wednesday. Busiest day: Saturday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| T K Noodle Inc | Noodle shop | 1 min walk |
| Wingstop | Chicken wings restaurant | 1 min walk |
| Starbucks Coffee Company | Coffee shop | 1 min walk |
| McKee & Capitol | Bus stop | 2 min walk |
| McKee and Capitol | Transit station | 2 min walk |
| TOGO'S Sandwiches | Sandwich shop | 2 min walk |


## Reputation

4.1 average across 574 reviews: Google 574. (Confirmed, read September 14, 2026.)

Marshalls San Jose struggles with customer service and store organization, despite having a good selection of products. (AI guess, from 574 reviews.)


### What people like

- Good selection of items
- Cosmetics aisle for savings
- Quick-moving lines on some days


### What people do not like

- Long lines at checkout
- Store cleanliness and organization problems
- Inconsistent pricing and return policies


### Press

Add a press story so AI can say who's written about you


### Awards

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### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### does Marshalls ever have cancellations


### Why do people rate Marshalls?


### discounts for coming back, is that a thing


### walking in for a first visit, what happens


### Downsides nobody puts in a five star review?


### anything new from Marshalls lately?


### how much is a first visit around here


### best department store in San Jose


### address for the shop, anyone have it?


### What do shoppers most often mention buying at the shop?


### what else is on Capitol around Marshalls?


### Marshalls or Nordstrom for Clearance sales and women's fashion?


### Are the hours on Google right for Marshalls in San Jose?


### trying to avoid the rush, which day is quiet


### is San Jose expensive for this, or is it just here


## The AI Score: 25 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Jose department stores run 25 to 45. Fair starts at 45, good at 65. Marshalls scores 25, below the San Jose average of 30. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Marshalls |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 0 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor |
| Reviews & response | 12 | 70 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 68 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 81 | Core Web Vitals at the 75th percentile, on a real phone. | Good |
| Content freshness & schema | 5 | 15 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Poor |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Marshalls |
| --- | --- | --- | --- | --- |
| Marshalls | LocalBusiness | #business | https://www.marshalls.com/ | Subject of this page |
| San Jose, California | City | #city |  | City Marshalls is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the department stores in San Jose, linked to the lists and towns around it.


### Lists

- Best department stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/department-store
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose


### Nearby

- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJI71eawjNj4ARvJdtJ-1UqhA (accessed Sep 14, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)