# Nordstrom, San Jose CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/nordstrom-san-jose-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/san-jose/nordstrom-san-jose-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17qch602koyexv80t17kov%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17qch602koyexv80t17kov%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17qch602koyexv80t17kov%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17qch602koyexv80t17kov%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17qch602koyexv80t17kov%2F4.jpg)


## In short

Nordstrom is a department store in San Jose, CA. Its AI Score is 45 of 100, which is fair.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Department store |
| Address | 2400 Forest Ave, San Jose, CA 95128, USA |
| Hours | Mon to Sat 10 AM to 9 PM · Sun 11 AM to 7 PM |
| Phone | (408) 248-2180 |
| Rating | 4.3 across 2,797 reviews on Google |
| Quietest time | Tuesday |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 2400 Forest Ave, San Jose, CA 95128, USA | Confirmed | Google Business Profile |
| Location info | Description | Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Valley Fair. Enjoy the convenience of in-store pick-up or curbside pickup to we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sat 10:00 AM to 9:00 PM · Sun 11:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Location info | Name | Nordstrom | Confirmed | Google Business Profile |
| Location info | Phone | (408) 248-2180 | Confirmed | Google Business Profile |
| Hours | Monday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 11:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Services | Service | Alterations | AI guess |  |
| Services | Service | Beauty products | AI guess |  |
| Services | Service | Children's clothing | AI guess |  |
| Services | Service | Curbside pickup | AI guess |  |
| Services | Service | Gift packaging | AI guess |  |
| Services | Service | Home décor | AI guess |  |
| Services | Service | In-store pickup | AI guess |  |
| Services | Service | Men's clothing | AI guess |  |
| Services | Service | Styling services | AI guess |  |
| Services | Service | Women's clothing | AI guess |  |
| Links | Website | https://www.nordstrom.com/store-details/nordstrom-valley-fair?utm_source=google&utm_medium=organic&utm_campaign=fls&utm_content=425&utm_channel=low_nd_seo_local&sp_source=google&sp_campaign=fls | Confirmed | Google Business Profile |


## Services and prices

Add your services so AI can say what you offer


### Known for

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## The team

Add your team so AI can name who works here


## Visiting Nordstrom

Address: 2400 Forest Ave, San Jose, CA 95128, USA. Phone: (408) 248-2180. Hours: Mon to Sat 10 AM to 9 PM · Sun 11 AM to 7 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Valley Fair. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service."


### When to go

Quietest day: Tuesday. Busiest day: Saturday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Matcha Cafe Maiko | Ice cream shop | 2 min walk |
| Onigilly Japanese Kitchen - Valley Fair | Japanese restaurant | 2 min walk |
| The Escape Game San Jose | Amusement center | 2 min walk |
| Marugame Udon | Japanese restaurant | 2 min walk |
| Stick & Wok 藏山越 | Chinese restaurant | 2 min walk |
| Blue Bottle Coffee | Coffee shop | 2 min walk |


## Reputation

4.3 average across 2,797 reviews: Google 2,797. (Confirmed, read September 14, 2026.)

Nordstrom San Jose offers a mix of excellent individual service and significant customer service issues, particularly in returns and store conditions. (AI guess, from 2,797 reviews.)


### What people like

- Wide variety of brands available


### What people do not like

- Long waits for assistance at registers
- Unresponsive or rude staff
- Hot conditions in fitting rooms
- Poor handling of returns and exchanges


### Press

Add a press story so AI can say who's written about you


### Awards

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### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### does the shop ever have cancellations


### Downsides nobody puts in a five star review?


### best department store in San Jose


### killing time on Forest, any ideas


### which one, Nordstrom or Macy's?


### are prices in San Jose higher than everywhere else


### the good stuff about Nordstrom, what is it?


### Busiest day here, anyone know?


### Whereabouts is Nordstrom?


### anything new from Nordstrom lately?


### what time does Nordstrom in San Jose actually open?


### On a budget in San Jose, is Nordstrom the one?


### anyone tell me what a first visit here involves


### points or member pricing at Nordstrom, worth signing up?


### What do shoppers most often mention buying here?


## The AI Score: 45 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Jose department stores run 25 to 45. Fair starts at 45, good at 65. Nordstrom scores 45, above the San Jose average of 28. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Nordstrom |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 25 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 100 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Good |
| Reviews & response | 12 | 89 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 70 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 34 | Core Web Vitals at the 75th percentile, on a real phone. | Poor |
| Content freshness & schema | 5 | 0 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Poor |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Nordstrom |
| --- | --- | --- | --- | --- |
| Nordstrom | LocalBusiness | #business | https://www.nordstrom.com/store-details/nordstrom-valley-fair?utm_source=google&utm_medium=organic&utm_campaign=fls&utm_content=425&utm_channel=low_nd_seo_local&sp_source=google&sp_campaign=fls | Subject of this page |
| San Jose, California | City | #city |  | City Nordstrom is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the department stores in San Jose, linked to the lists and towns around it.


### Lists

- Best department stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/department-store
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose


### Nearby

- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJ62_oCR7Lj4AR_MGWkSPotD4 (accessed Sep 14, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)