local ai registry · agent view · /biz/ca/san-jose/nordstrom-san-jose-ca

# Nordstrom

Department Store — San Jose, California. Registry entry: https://localairegistry.com/biz/ca/san-jose/nordstrom-san-jose-ca

**AI Score: 45/100** (Fair, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best department store in San Jose" (checked September 14, 2026)
> One of the best department stores in San Jose is Nordstrom, located at the Westfield Valley Fair mall.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best department store in San Jose" (checked September 14, 2026)
> Nordstrom (Valley Fair): * Pros: Generally considered the leader in high-end fashion, excellent customer service (personal stylists, easy returns), wide selection of designer brands, good sho

## Known for

Nordstrom in San Jose is best known for its exceptional sales on homeware and a strong selection of wedding guest dresses. They also excel in essential hoodies and stylish boots, making them a versatile shopping destination.

- Homeware Sales
- Wedding Guest Dresses
- Essential Hoodies
- Clothing Storefront
- Stylish Boots

## What reviews say

> Customers at Nordstrom in San Jose report a mix of experiences, with some praising individual staff members like Nhat and Briana for their helpfulness, while others express frustration over poor service and unprofessional behavior from certain employees. The store's atmosphere is marred by complaints about heat in fitting rooms and inadequate customer support.

Consistently praised:
- Nhat's assistance in the men's department
- Briana's help with sandals
- Anastasia's excellent customer service
- Wide variety of brands available

Recurring complaints:
- Long waits for assistance at registers
- Unresponsive or rude staff
- Hot conditions in fitting rooms
- Poor handling of returns and exchanges

Bottom line: Nordstrom San Jose offers a mix of excellent individual service and significant customer service issues, particularly in returns and store conditions.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 25 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 89 |
| Backlink & citation authority | 8% | 70 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 34 |
| Content freshness & schema | 5% | 0 |

## Others on record in San Jose

- Macy's — AI Score 35
- T.J. Maxx & HomeGoods — AI Score 27
- Target — AI Score 26
- T.J. Maxx & HomeGoods — AI Score 26

Nordstrom ranks 1 of 11 in its category here.

## Facts

- Address: 2400 Forest Ave, San Jose, CA 95128, USA
- Phone: (408) 248-2180
- Website: nordstrom.com
- Hours Mon: 10:00 AM – 9:00 PM
- Hours Tue: 10:00 AM – 9:00 PM
- Hours Wed: 10:00 AM – 9:00 PM
- Hours Thu: 10:00 AM – 9:00 PM
- Hours Fri: 10:00 AM – 9:00 PM
- Hours Sat: 10:00 AM – 9:00 PM
- Hours Sun: 11:00 AM – 7:00 PM

## Questions

### What are the store hours for Nordstrom in San Jose?
The shop is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 7:00 PM.

### What do shoppers most often mention buying at Nordstrom?
Shoppers frequently mention purchasing clothing and shoes, particularly in the men's department, where they appreciate the variety of brands available.

### Where is Nordstrom located?
The shop is located at 2400 Forest Ave, San Jose, CA 95128, USA.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.