# Old Navy, San Jose CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/old-navy-san-jose-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/san-jose/old-navy-san-jose-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18cy6h0b3zyexvipgxkcwi%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18cy6h0b3zyexvipgxkcwi%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18cy6h0b3zyexvipgxkcwi%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18cy6h0b3zyexvipgxkcwi%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18cy6h0b3zyexvipgxkcwi%2F4.jpg)


## In short

Old Navy is a clothing store in San Jose, CA. Its AI Score is 62 of 100, which is fair.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Clothing store |
| Address | 1600 Saratoga Ave Ste 301, San Jose, CA 95129, USA |
| Hours | Mon to Sat 10 AM to 9 PM · Sun 10 AM to 7 PM |
| Phone | (408) 412-5663 |
| Rating | 4.2 across 403 reviews on Google |
| Quietest time | Tuesday |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 1600 Saratoga Ave Ste 301, San Jose, CA 95129, USA | Confirmed | Google Business Profile |
| Location info | Description | Chain with a wide range of clothing for the family from jeans to loungewear, plus fun accessories. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sat 10:00 AM to 9:00 PM · Sun 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Location info | Name | Old Navy | Confirmed | Google Business Profile |
| Location info | Phone | (408) 412-5663 | Confirmed | Google Business Profile |
| Hours | Monday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Services | Service | Accessories | AI guess |  |
| Services | Service | Children's clothing | AI guess |  |
| Services | Service | Jeans | AI guess |  |
| Services | Service | Loungewear | AI guess |  |
| Services | Service | Men's clothing | AI guess |  |
| Services | Service | Women's clothing | AI guess |  |
| Links | Website | https://oldnavy.gap.com/stores/ca/sanjose/oldnavy-5365.html | Confirmed | Google Business Profile |


## Services and prices

Add your services so AI can say what you offer


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting Old Navy

Address: 1600 Saratoga Ave Ste 301, San Jose, CA 95129, USA. Phone: (408) 412-5663. Hours: Mon to Sat 10 AM to 9 PM · Sun 10 AM to 7 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Chain with a wide range of clothing for the family from jeans to loungewear, plus fun accessories."


### When to go

Quietest day: Tuesday. Busiest day: Saturday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| El Gran Sabor | Restaurant | 2 min walk |
| Himalayan Magic Masala | Indian restaurant | 2 min walk |
| Gen Korean BBQ House | Korean barbecue restaurant | 2 min walk |
| Saratoga & Graves | Bus station | 2 min walk |
| Poke Bar | Hawaiian restaurant | 2 min walk |
| Jack's Restaurant & Bar | American restaurant | 2 min walk |


## Reputation

4.2 average across 403 reviews: Google 403. (Confirmed, read September 14, 2026.)

Old Navy at Westgate Center is a reliable destination for family clothing with a strong focus on customer service and value. (AI guess, from 403 reviews.)


### What people like

- Wide range of high-quality products
- Clean and organized store layout


### What people do not like

- Store closed early despite posted hours
- Long lines during busy times
- Inconsistent sales on advertised items


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### anything new from Old Navy lately?


### worth it or not, what do the regulars say


### best clothing store in San Jose


### bad experiences at Old Navy, anyone?


### Coffee near Old Navy on Saratoga?


### Whereabouts is the shop?


### first visit here, what do I need to bring?


### points or member pricing at Old Navy, worth signing up?


### What do shoppers most often mention buying at the shop?


### Are the hours on Google right for Old Navy in San Jose?


### when is the shop actually dead?


### does the shop ever have cancellations


### ballpark before I book, what am I looking at


### anyone been to both here and Ross Dress for Less?


### somewhere cheaper in San Jose that is not a risk?


## The AI Score: 62 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Jose clothing stores run 27 to 62. Fair starts at 45, good at 65. Old Navy scores 62. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Old Navy |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 75 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Good |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 50 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Fair |
| Reviews & response | 12 | 68 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 68 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 82 | Core Web Vitals at the 75th percentile, on a real phone. | Good |
| Content freshness & schema | 5 | 58 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Fair |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a clothing store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Old Navy |
| --- | --- | --- | --- | --- |
| Old Navy | LocalBusiness | #business | https://oldnavy.gap.com/stores/ca/sanjose/oldnavy-5365.html | Subject of this page |
| San Jose, California | City | #city |  | City Old Navy is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the clothing stores in San Jose, linked to the lists and towns around it.


### Lists

- Best clothing stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/clothing-store
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose


### Nearby

- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJRYH3xqvKj4ARc_wgNxYd5EY (accessed Sep 14, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)