local ai registry · agent view · /biz/ca/san-mateo/nordstrom-san-mateo-ca

# Nordstrom

Department Store — San Mateo, California. Registry entry: https://localairegistry.com/biz/ca/san-mateo/nordstrom-san-mateo-ca

**AI Score: 45/100** (Fair, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best department store in San Mateo" (checked September 14, 2026)
> Another option is Nordstrom, which is also well-regarded for its customer service and product selection.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best department store in San Mateo" (checked September 14, 2026)
> ing about traditional department stores with a broad range of products like clothing, home goods, beauty, and accessories, the mainstay and generally considered "best" in San Mateo is Nordstrom at Hillsdale Shopping Center.

## Known for

Nordstrom excels in providing a curated selection of dresses for wedding guests and a stylish array of boots, backed by attentive customer service that enhances the shopping experience.

- Dresses for Wedding Guests
- Stylish Boots Selection

## What reviews say

> Customers describe a mix of experiences at Nordstrom in San Mateo, with some praising exceptional service from specific employees like Jacob in the Men's Suits department and Dannia P. in Women's Lingerie. However, many reviewers report frustration with unhelpful staff and long waits, leading to a generally inconsistent shopping atmosphere.

Consistently praised:
- Jacob's exceptional service in Men's Suits
- Dannia P.'s attentive bra fitting
- Laura's welcoming assistance
- Chris's knowledge in the Baby store
- Timely tailoring services

Recurring complaints:
- Rude or unhelpful staff
- Long waits in the shoe department
- Poor customer service in fragrance department
- Disappointing experiences with personal stylists
- Challenging return process

Bottom line: Nordstrom San Mateo offers standout service from some employees but struggles with consistent staff performance and customer experience.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 25 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 90 |
| Backlink & citation authority | 8% | 70 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 34 |
| Content freshness & schema | 5% | 0 |

## Others on record in San Mateo

- Macy's — AI Score 36
- Target — AI Score 33
- Marshalls — AI Score 27
- T.J. Maxx — AI Score 26

Nordstrom ranks 1 of 5 in its category here.

## Facts

- Address: 130 Hillsdale Shopping Center, San Mateo, CA 94403, USA
- Phone: (650) 570-5111
- Website: nordstrom.com
- Hours Mon: 10:00 AM – 9:00 PM
- Hours Tue: 10:00 AM – 9:00 PM
- Hours Wed: 10:00 AM – 9:00 PM
- Hours Thu: 10:00 AM – 9:00 PM
- Hours Fri: 10:00 AM – 9:00 PM
- Hours Sat: 10:00 AM – 9:00 PM
- Hours Sun: 11:00 AM – 7:00 PM

## Questions

### What are the store hours for Nordstrom in San Mateo?
The shop is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

### What items do shoppers most often buy at Nordstrom?
Shoppers frequently mention purchasing men's suits, women's lingerie, and dresses, highlighting the quality and selection available in these categories.

### Where is Nordstrom located?
The shop is located at 130 Hillsdale Shopping Center, San Mateo, CA 94403, USA.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.