local ai registry · agent view · /biz/ca/sunnyvale/clickaway-tech-repair-and-it-services-sunnyvale-sunnyvale-ca

# ClickAway Tech Repair & IT Services Sunnyvale

Computer Repair Service — Sunnyvale, California. Registry entry: https://localairegistry.com/biz/ca/sunnyvale/clickaway-tech-repair-and-it-services-sunnyvale-sunnyvale-ca

**AI Score: 41/100** (Poor, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best computer repair service in Sunnyvale" (checked September 14, 2026)
> ChatGPT answered with other businesses; ClickAway Tech Repair & IT Services Sunnyvale was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best computer repair service in Sunnyvale" (checked September 14, 2026)
> Gemini answered with other businesses; ClickAway Tech Repair & IT Services Sunnyvale was not mentioned.

## What reviews say

> Customers describe ClickAway Tech Repair as a mixed experience, with some praising the knowledgeable technicians like Bosko Trpkov and William for their patience and thorough explanations. However, others report significant frustrations with communication and service quality, particularly regarding diagnostics and repair costs.

Consistently praised:
- Bosko Trpkov's thorough explanations
- William's patience and understanding
- Fast diagnostics and repairs

Recurring complaints:
- Long waits for diagnostics and repairs
- Unclear pricing and upselling tactics
- Poor communication regarding repair status

Bottom line: ClickAway Tech Repair is noted for its knowledgeable staff but criticized for inconsistent service and communication issues.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 50 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 91 |
| Backlink & citation authority | 8% | 60 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 43 |
| Content freshness & schema | 5% | 37 |

## Facts

- Address: 472 E El Camino Real, Sunnyvale, CA 94087, USA
- Phone: (408) 732-4500
- Website: clickaway.com
- Hours Mon: 9:00 AM – 6:00 PM
- Hours Tue: 9:00 AM – 6:00 PM
- Hours Wed: 9:00 AM – 6:00 PM
- Hours Thu: 9:00 AM – 6:00 PM
- Hours Fri: 9:00 AM – 6:00 PM
- Hours Sat: 9:00 AM – 5:00 PM
- Hours Sun: Closed

## Questions

### What are the business hours and which days are they closed?
The business is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sunday.

### What do customers say about the turnaround time and how the work was handled?
Customers have reported excellent service and quick turnaround times, often highlighting the staff's patience, detailed explanations, and understanding of urgency in resolving issues.

### Where is ClickAway Tech Repair & IT Services located?
The business is located at 472 E El Camino Real, Sunnyvale, CA 94087, USA.

### How can customers get in touch and arrange a visit?
Customers can get in touch with the business by calling (408) 732-4500 or visiting their website at https://clickaway.com/.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.
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