local ai registry · agent view · /biz/ca/sunnyvale/cold-stone-creamery-sunnyvale-ca

# Cold Stone Creamery

Ice Cream Shop — Sunnyvale, California. Registry entry: https://localairegistry.com/biz/ca/sunnyvale/cold-stone-creamery-sunnyvale-ca

**AI Score: 68/100** (Strong, verified August 6, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 2)

### ChatGPT — not named
Asked: "best ice cream shop in Sunnyvale" (checked August 6, 2026)
> ChatGPT answered with other businesses; Cold Stone Creamery was not mentioned.

### Gemini — named
Asked: "best ice cream shop in Sunnyvale" (checked August 6, 2026)
> * **Cold Stone Creamery:** For a custom-mixed experience with mix-ins, Cold Stone is a popular choice.

## Known for

Cold Stone Creamery in Sunnyvale is best known for its ice cream cupcakes and customizable cakes, making it a go-to spot for personalized frozen treats. However, service inconsistencies have been noted, impacting the overall experience.

- Ice Cream Cupcakes
- Ice Cream Near Me
- Customizable Ice Cream Cakes
- Customize Ice Cream

## What reviews say

> Customers describe a frustrating experience at this Cold Stone Creamery location, often citing long waits and inconsistent service. While some staff members, like Kaavnya, are noted for their friendliness, many reviews highlight issues with poorly mixed ice cream and under-portioning, leading to dissatisfaction.

Consistently praised:
- Kaavnya's friendly service
- Generous portion sizes
- Sweet cream and coffee mix with brownies

Recurring complaints:
- Long waits for service
- Inconsistent mixing of ice cream
- Under-portioning of servings
- Poor customer service
- Staff appeared untrained or distracted

Bottom line: This Cold Stone location struggles with service consistency and portion control, impacting the overall customer experience.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 50 |
| Reviews & response | 12% | 90 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 60 |
| Content freshness & schema | 5% | 59 |

## Others on record in Sunnyvale

- Pints of Joy — AI Score 41
- Jonny's Italian Ice & Cream — AI Score 33
- Nirvanaah! — AI Score 26
- Nature's Organic Ice Cream (Sunnyvale) — AI Score 24

Cold Stone Creamery ranks 1 of 5 in its category here.

## Facts

- Address: 757 E El Camino Real Ste D, Sunnyvale, CA 94087, USA
- Phone: (408) 739-4420
- Website: coldstonecreamery.com
- Hours Mon: 11:00 AM – 11:00 PM
- Hours Tue: 11:00 AM – 11:00 PM
- Hours Wed: 11:00 AM – 11:00 PM
- Hours Thu: 11:00 AM – 11:00 PM
- Hours Fri: 11:00 AM – 11:00 PM
- Hours Sat: 11:00 AM – 11:00 PM
- Hours Sun: 11:00 AM – 11:00 PM

## Questions

### Does Cold Stone Creamery take reservations?
The restaurant does not take reservations.

### What are the operating hours for Cold Stone Creamery in Sunnyvale?
The restaurant is open daily from 11:00 AM to 11:00 PM.

### What is Cold Stone Creamery known for?
The restaurant is known for its custom ice cream creations, where customers can mix various toppings into their ice cream on a cold stone.

### Is there parking available at Cold Stone Creamery?
The restaurant has parking available for customers.

### Does Cold Stone Creamery offer any special features?
The restaurant does not currently offer online ordering, but it provides a variety of ice cream flavors and mix-ins for a personalized experience.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.
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