# LensCrafters, Wilmington DE: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/de/wilmington/lenscrafters-wilmington-de. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-11-02.

Canonical: https://localairegistry.com/biz/de/wilmington/lenscrafters-wilmington-de

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnvl8zx0eh1oqi8xx5b9d1o%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnvl8zx0eh1oqi8xx5b9d1o%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnvl8zx0eh1oqi8xx5b9d1o%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnvl8zx0eh1oqi8xx5b9d1o%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnvl8zx0eh1oqi8xx5b9d1o%2F4.jpg)


## In short

LensCrafters is an eye care center in Wilmington, DE. Its AI Score is 31 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Eye care center |
| Address | 4514 Kirkwood Hwy, Wilmington, DE 19808, USA |
| Hours | Mon to Fri 10 AM to 5 PM · Sat 10 AM to 6 PM · Sun 12 PM to 5 PM |
| Phone | (302) 998-0484 |
| Rating | 4.7 across 685 reviews on Google |
| Quietest time | Sunday |
| Updated | November 2, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 4514 Kirkwood Hwy, Wilmington, DE 19808, USA | Confirmed | Google Business Profile |
| Location info | Description | LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome! | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Fri 10:00 AM to 5:00 PM · Sat 10:00 AM to 6:00 PM · Sun 12:00 to 5:00 PM | Confirmed | Google Business Profile |
| Location info | Name | LensCrafters | Confirmed | Google Business Profile |
| Location info | Phone | (302) 998-0484 | Confirmed | Google Business Profile |
| Hours | Monday | 10:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 10:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 10:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 10:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 10:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 10:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 12:00 PM to 5:00 PM | Confirmed | Google Business Profile |
| Services | Service | Comprehensive eye exams | AI guess |  |
| Services | Service | Contact lens fitting | AI guess |  |
| Services | Service | Designer eyewear | AI guess |  |
| Services | Service | Prescription sunglasses | AI guess |  |
| Services | Service | United healthcare vision | Confirmed | Google Business Profile |
| Services | Service | Vision insurance processing | AI guess |  |
| Links | Facebook | https://facebook.com/lenscrafters | AI guess | Our record |
| Links | Instagram | https://instagram.com/lenscrafters | AI guess | Our record |
| Links | Website | https://local.lenscrafters.com/de/wilmington/4514-kirkwood-hwy.html?cid=yext_2290&y_source=1_MTIxMDg1NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D | Confirmed | Google Business Profile |


## Services and prices

These are the 1 service LensCrafters offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| United healthcare vision |  |  |  | Confirmed |


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting LensCrafters

Address: 4514 Kirkwood Hwy, Wilmington, DE 19808, USA. Phone: (302) 998-0484. Hours: Mon to Fri 10 AM to 5 PM · Sat 10 AM to 6 PM · Sun 12 PM to 5 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!"


### When to go

Quietest day: Sunday. Busiest day: Tuesday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Capriotti's Sandwich Shop | Sandwich shop | 1 min walk |
| HALAL Munchies | Restaurant | 1 min walk |
| Wings To Go - Kirkwood | Chicken wings restaurant | 1 min walk |
| Thak Thai | Takeout restaurant | 2 min walk |
| Kirkwood Hwy @ Limestone Rd | Bus stop | 2 min walk |
| Kirkwood Hwy & Limestone Rd | Transit station | 2 min walk |


## Reputation

4.7 average across 685 reviews: Google 685. (Confirmed, read July 16, 2026.)

LensCrafters is noted for its attentive staff and frame selection, but struggles with appointment management and customer service consistency. (AI guess, from 685 reviews.)


### What people like

- Quick adjustments by Natalie


### What people do not like

- Long wait times for appointments
- Unhelpful customer service experiences
- Incorrect orders and prescriptions


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### what time does LensCrafters in Wilmington actually open?


### anything new from LensCrafters lately?


### services here, what do people go in for?


### Is LensCrafters run by medical people?


### people keep recommending LensCrafters, what for?


### quietest day to hit LensCrafters?


### Somewhere to park near LensCrafters?


### reviews all look glowing, what are the real complaints?


### same day appts, does that ever happen here


### best optometrist in Wilmington


### numbing here, do you have to ask for it?


### anywhere cheaper than LensCrafters in Wilmington that is still good?


### membership, worth it or not


### going rate for eye doctors locally, any idea


### which one for Eye glasses selection and fitting, LensCrafters or Delaware Ophthalmology?


### Why do people rate this place?


### Booking here, how does it work?


## What AI gets wrong about LensCrafters

We ask Perplexity, ChatGPT and Gemini about LensCrafters. These are the answers that don’t match this page.

ChatGPT and Perplexity, read by Local AI Registry on Jul 21, 2026. Gemini, read by Local AI Registry on Jul 16, 2026.

| Fact | What AI says | What this page says |
| --- | --- | --- |
| Address | Perplexity, read by Local AI Registry on Jul 21, 2026: 4514 Oleander Dr | 4514 Kirkwood Hwy, Wilmington, DE 19808, USA |
| Phone | Perplexity, read by Local AI Registry on Jul 21, 2026: (910) 392-4414 | (302) 998-0484 |


## The AI Score: 31 of 100

It measures how likely AI engines are to recommend a business, and how accurately. Wilmington eye care centers run 26 to 58. Fair starts at 45, good at 65. LensCrafters scores 31, below the Wilmington average of 39. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | LensCrafters |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 33 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor |
| Reviews & response | 12 | 94 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 64 | Domain authority and editorial quality of the sources that attest to you. | Fair |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 30 | Core Web Vitals at the 75th percentile, on a real phone. | Poor |
| Content freshness & schema | 5 | 58 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Fair |

Full method: https://localairegistry.com/methodology

How AI decides what to say about an eye care center: https://localairegistry.com/methodology#how-ai-decides-eye-surgery. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-eye-surgery


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to LensCrafters |
| --- | --- | --- | --- | --- |
| LensCrafters | MedicalBusiness | #business | https://local.lenscrafters.com/de/wilmington/4514-kirkwood-hwy.html?cid=yext_2290&y_source=1_MTIxMDg1NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D | Subject of this page |
| Wilmington, Delaware | City | #city |  | City LensCrafters is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the eye care centers in Wilmington, linked to the lists and towns around it.


### Lists

- Best eye care centers in Wilmington: https://localairegistry.com/leaderboards/de/wilmington/eye-care-center
- Best businesses in Wilmington: https://localairegistry.com/leaderboards/de/wilmington


### Every list

- Every leaderboard in Delaware: https://localairegistry.com/leaderboards/de


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJDyN4AsYBx4kRhATh5e_Q8Iw (accessed Jul 16, 2026)
- [2] AI engine output: ChatGPT and Perplexity, read by Local AI Registry on Jul 21, 2026; Gemini, read by Local AI Registry on Jul 16, 2026, https://localairegistry.com/methodology (accessed Sep 18, 2026)