local ai registry · agent view · /biz/de/wilmington/lenscrafters-wilmington-de

# LensCrafters

Optometrist — Wilmington, Delaware. Registry entry: https://localairegistry.com/biz/de/wilmington/lenscrafters-wilmington-de

**AI Score: 31/100** (Needs attention, verified July 21, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 3)

### ChatGPT — not named
Asked: "best optometrist in Wilmington" (checked July 21, 2026)
> ChatGPT answered with other businesses; LensCrafters was not mentioned.

### Perplexity — named
Asked: "best optometrist in Wilmington" (checked July 21, 2026)
> …on patient ratings, review volume, and consistency of positive feedback, Family Vision Clinic, The Eye Center Wilmington (LensCrafters), and Wilmington Optometry stand out as top-rated optometrists in Wilmington, NC. Top-rated optometry practices in…

### Gemini — not named
Asked: "best optometrist in Wilmington" (checked July 16, 2026)
> Gemini answered with other businesses; LensCrafters was not mentioned.

## Known for

LensCrafters excels in providing a wide range of eye glasses, supported by attentive and knowledgeable staff who ensure a personalized shopping experience.

- Eye Glasses Near Me

## What reviews say

> Customers appreciate the knowledgeable and patient staff at LensCrafters, particularly highlighting Esmeralda and Debbie for their exceptional service. Many felt welcomed and well-assisted during their visits, especially when selecting frames or getting adjustments. However, some reported frustrating experiences with long wait times and unhelpful staff.

Consistently praised:
- Esmeralda's exceptional service
- Debbie's helpfulness and knowledge
- Quick adjustments by Natalie

Recurring complaints:
- Long wait times for appointments
- Unhelpful customer service experiences
- Incorrect orders and prescriptions

Bottom line: LensCrafters is noted for its attentive staff and frame selection, but struggles with appointment management and customer service consistency.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 33 |
| Reviews & response | 12% | 94 |
| Backlink & citation authority | 8% | 64 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 30 |
| Content freshness & schema | 5% | 58 |

## Others on record in Wilmington

- Delaware Ophthalmology Consultants — AI Score 58
- Eye Physicians and Surgeons, P.A. — AI Score 51
- Eye Center of Delaware — AI Score 47
- Brandywine Eye Center — AI Score 33

LensCrafters ranks 5 of 8 in its category here.

## Facts

- Address: 4514 Kirkwood Hwy, Wilmington, DE 19808, USA
- Phone: (302) 998-0484
- Website: local.lenscrafters.com
- Hours Mon: 10:00 AM – 5:00 PM
- Hours Tue: 10:00 AM – 5:00 PM
- Hours Wed: 10:00 AM – 5:00 PM
- Hours Thu: 10:00 AM – 5:00 PM
- Hours Fri: 10:00 AM – 5:00 PM
- Hours Sat: 10:00 AM – 6:00 PM
- Hours Sun: 12:00 – 5:00 PM

## Questions

### What are the operating hours of LensCrafters in Wilmington?
The clinic is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.

### Does LensCrafters accept reservations?
The clinic does not accept reservations; customers can walk in for services.

### What is LensCrafters known for?
The clinic is known for its exceptional customer service and a wide range of eyewear brands, including luxury options like Ray-Ban and Polo.

### Is there parking available at LensCrafters?
Yes, there is parking available at the clinic for customers visiting the location.

### What special features does LensCrafters offer?
The clinic offers free adjustments for glasses and has a knowledgeable staff that provides personalized assistance in selecting eyewear.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.