local ai registry · agent view · /biz/fl/miami/kendall-eye-institute-miami-fl

# Kendall Eye Institute

Eye Care Center — Miami, Florida. Registry entry: https://localairegistry.com/biz/fl/miami/kendall-eye-institute-miami-fl

**AI Score: 26/100** (Needs attention, verified July 16, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 3)

### ChatGPT — not named
Asked: "best eye care center in Miami" (checked July 16, 2026)
> ChatGPT answered with other businesses; Kendall Eye Institute was not mentioned.

### Perplexity — not named
Asked: "best eye care center in Miami" (checked July 16, 2026)
> Perplexity answered with other businesses; Kendall Eye Institute was not mentioned.

### Gemini — not named
Asked: "best eye care center in Miami" (checked July 16, 2026)
> Gemini answered with other businesses; Kendall Eye Institute was not mentioned.

## Known for

Kendall Eye Institute is best known for its optometry services, particularly through Dr. Shani Reich, who specializes in glaucoma and offers personalized cataract surgery options.

## What reviews say

> Experiences at Kendall Eye Institute vary significantly; while some patients praise the expertise of Dr. Shani Reich, particularly in glaucoma care and light-adjustable lens cataract surgery, others report frustrating wait times and disorganized service. The atmosphere can feel chaotic, with complaints about staff communication and professionalism overshadowing the quality of medical care.

Consistently praised:
- Dr. Shani Reich's glaucoma expertise
- Light-adjustable lens cataract surgery
- Jason's professionalism and friendliness
- Gabriel's attentive care
- Jaylynn's patient assistance

Recurring complaints:
- Excessive wait times
- Poor customer service
- Disorganization in scheduling
- Billing confusion
- Rude staff interactions

Bottom line: Kendall Eye Institute is marked by a mix of skilled doctors like Dr. Reich and significant operational issues, particularly in wait times and staff professionalism.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 71 |
| Backlink & citation authority | 8% | 51 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 52 |
| Content freshness & schema | 5% | 57 |

## Others on record in Miami

- Center For Excellence In Eye Care — AI Score 56
- Loh Ophthalmology Associates/Jennifer Loh MD — AI Score 53
- Kendall Eye Specialists — AI Score 43
- Family Eye Health — AI Score 39

Kendall Eye Institute ranks 5 of 5 in its category here.

## Facts

- Address: 8501 SW 124th Ave. #109, Miami, FL 33183, USA
- Phone: (305) 271-4544
- Website: kendalleyeinstitute.com
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of Kendall Eye Institute?
The clinic operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does Kendall Eye Institute require reservations for appointments?
The clinic does not require reservations for appointments.

### What is Kendall Eye Institute known for?
The clinic is known for its specialized care in ophthalmology, particularly for procedures like light-adjustable lens cataract surgery, and is praised for the professionalism of its staff, especially Dr. Shani Reich.

### Is there parking available at Kendall Eye Institute?
Yes, there is parking available at the clinic for patients.

### What should I expect regarding wait times at Kendall Eye Institute?
Patients have reported long wait times, sometimes exceeding an hour, so it is advisable to plan accordingly when visiting the clinic.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.