local ai registry · agent view · /biz/fl/west-palm-beach/palm-beach-county-building-division-west-palm-beach-fl

# Palm Beach County Building Division

County Government Office — West Palm Beach, Florida. Registry entry: https://localairegistry.com/biz/fl/west-palm-beach/palm-beach-county-building-division-west-palm-beach-fl

**AI Score: 25/100** (Needs attention, verified August 10, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best county government office in West Palm Beach" (checked August 10, 2026)
> ChatGPT answered with other businesses; Palm Beach County Building Division was not mentioned.

### Gemini — not named
Asked: "best county government office in West Palm Beach" (checked August 10, 2026)
> Gemini answered with other businesses; Palm Beach County Building Division was not mentioned.

## What reviews say

> Experiences at the Palm Beach County Building Division vary significantly, with some customers praising specific staff like Ms. Chanel and Jim Bencin for their helpfulness, while others report frustrating interactions marked by long wait times and unresponsive communication. Many reviewers express a sense of confusion and dissatisfaction with the permit process.

Consistently praised:
- Ms. Chanel's assistance in inspections
- Jim Bencin's helpfulness
- Carrie's politeness in the permit department
- Desiree Bellmay and Kira Henry's guidance
- Emna, Yvone, and Butch's responsiveness

Recurring complaints:
- Long waits for permit approvals
- Unresponsive phone lines
- Inconsistent information from staff
- Rude behavior from some employees
- Frustrating inspection scheduling

Bottom line: The Palm Beach County Building Division is marked by helpful staff like Ms. Chanel and Jim Bencin, but plagued by systemic communication issues and long wait times.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 64 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 39 |
| Content freshness & schema | 5% | 61 |

## Others on record in West Palm Beach

- Palm Beach County Zoning — AI Score 43
- Clerk of the Circuit Court & Comptroller, Palm Beach County — AI Score 36
- Palm Beach County Film and Television Commission — AI Score 26
- Palm Beach County Community Services — AI Score 25

Palm Beach County Building Division ranks 4 of 7 in its category here.

## Facts

- Address: 2300 N Jog Rd, West Palm Beach, FL 33411, USA
- Phone: (561) 233-5000
- Website: pbcgov.com
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of the Palm Beach County Building Division?
The Palm Beach County Building Division operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Is it necessary to make a reservation to visit the Palm Beach County Building Division?
The business does not require reservations for visits.

### What is the address of the Palm Beach County Building Division?
The business is located at 2300 N Jog Rd, West Palm Beach, FL 33411, USA.

### Is there parking available at the Palm Beach County Building Division?
The business provides parking facilities for visitors.

### What is the best way to contact the Palm Beach County Building Division?
The business can be reached by phone at (561) 233-5000, although customers have reported mixed experiences with phone responsiveness.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.