local ai registry · agent view · /biz/ia/west-des-moines/whylie-eye-care-centers-west-des-moines-ia

# Whylie Eye Care Centers

Optician — West Des Moines, Iowa. Registry entry: https://localairegistry.com/biz/ia/west-des-moines/whylie-eye-care-centers-west-des-moines-ia

**AI Score: 35/100** (Needs attention, verified July 16, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 3)

### ChatGPT — not named
Asked: "best optician in West Des Moines" (checked July 16, 2026)
> ChatGPT answered with other businesses; Whylie Eye Care Centers was not mentioned.

### Perplexity — not named
Asked: "best optician in West Des Moines" (checked July 23, 2026)
> Perplexity answered with other businesses; Whylie Eye Care Centers was not mentioned.

### Gemini — not named
Asked: "best optician in West Des Moines" (checked July 16, 2026)
> Gemini answered with other businesses; Whylie Eye Care Centers was not mentioned.

## Known for

Whylie Eye Care Centers excels in providing personalized guidance on lens options, particularly bifocal and trifocal lenses, making them a go-to for those needing vision correction.

- Bifocal and Trifocal Lenses
- Understanding Bifocal Lenses
- Single Vision vs Bifocal

## What reviews say

> Customers experience a mix of attentive service and significant frustrations at Whylie Eye Care Centers. While some staff, like Todd and Jake, are noted for their helpfulness and knowledge, others have been described as rude or dismissive, leading to a polarized customer experience.

Consistently praised:
- Dr. Overton's personalized care
- Todd's assistance with glasses fitting
- Jake's knowledge about insurance

Recurring complaints:
- Inconsistent customer service
- Long wait times for glasses
- Rude interactions with staff

Bottom line: Whylie Eye Care Centers is known for its knowledgeable staff but struggles with inconsistent customer service experiences.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 25 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 74 |
| Backlink & citation authority | 8% | 57 |
| Google Business Profile | 8% | 79 |
| Speed & mobile | 7% | 71 |
| Content freshness & schema | 5% | 58 |

## Facts

- Address: 1540 Valley W Dr, West Des Moines, IA 50265, USA
- Phone: (515) 223-8666
- Website: whylies.com
- Hours Mon: 10:00 AM – 5:00 PM
- Hours Tue: 10:00 AM – 5:00 PM
- Hours Wed: 10:00 AM – 5:00 PM
- Hours Thu: 10:00 AM – 5:00 PM
- Hours Fri: 10:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the business hours for Whylie Eye Care Centers?
Whylie Eye Care Centers is open Monday through Friday from 10:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does Whylie Eye Care Centers accept reservations?
The business does not accept reservations.

### What is Whylie Eye Care Centers known for?
Whylie Eye Care Centers is known for their courteous staff and personalized service, with many customers appreciating the attention they receive from the eye care professionals.

### Is there parking available at Whylie Eye Care Centers?
Yes, there is parking available at the location of Whylie Eye Care Centers.

### Does Whylie Eye Care Centers offer any special features?
While the business does not have online ordering, they provide a great selection of eyewear and knowledgeable staff to assist customers with their needs.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.