local ai registry · agent view · /biz/il/st-charles/tobacco-and-gift-st-charles-il

# Tobacco & Gift

Smoke Shop — St. Charles, Illinois. Registry entry: https://localairegistry.com/biz/il/st-charles/tobacco-and-gift-st-charles-il

**AI Score: 42/100** (Poor, verified September 16, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best smoke shop in St. Charles" (checked September 16, 2026)
> ChatGPT answered with other businesses; Tobacco & Gift was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best smoke shop in St. Charles" (checked September 16, 2026)
> Gemini answered with other businesses; Tobacco & Gift was not mentioned.

## What reviews say

> Customers often describe Tobacco & Gift as a well-stocked smoke shop with a friendly atmosphere, primarily thanks to the owner, Ruby, who is noted for his helpfulness and customer care. However, experiences can vary significantly, with some customers reporting rudeness and poor service, particularly when seeking assistance or specific products.

Consistently praised:
- Impressive cigar collection
- Wide variety of devices and flavors
- Ruby's helpfulness and knowledge

Recurring complaints:
- Long waits due to late openings
- Rude customer service reported
- Inconsistent product availability

Bottom line: Tobacco & Gift is known for its extensive selection and Ruby's dedication to customer service, but inconsistent experiences can deter some customers.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 50 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 72 |
| Backlink & citation authority | 8% | 90 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | — |
| Content freshness & schema | 5% | 50 |

## Others on record in St. Charles

- Tobacco Square — AI Score 34
- Above Standard VAPE CBD GLASS SMOKE — AI Score 19

## Facts

- Address: 1556 E Main St, St. Charles, IL 60174, USA
- Phone: (630) 444-0988
- Website: facebook.com
- Hours Mon: 10:00 AM – 10:00 PM
- Hours Tue: 10:00 AM – 10:00 PM
- Hours Wed: 10:00 AM – 10:00 PM
- Hours Thu: 10:00 AM – 10:00 PM
- Hours Fri: 10:00 AM – 10:00 PM
- Hours Sat: 10:00 AM – 10:00 PM
- Hours Sun: 10:00 AM – 8:00 PM

## Questions

### when are they open
The shop is open Monday through Saturday from 10:00 AM to 10:00 PM and on Sunday from 10:00 AM to 8:00 PM.

### what do people usually buy there
Shoppers often mention a wide variety of products including tobacco, cigars, vape items, and disposables, with many noting the impressive cigar collection.

### where can I find them
The shop is located at 1556 E Main St, St. Charles, IL 60174, USA.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.