local ai registry · agent view · /biz/ma/boston/fedex-office-print-and-ship-center-cummington-mall-boston-ma

# FedEx Office Print & Ship Center

Shipping And Mailing Service — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/fedex-office-print-and-ship-center-cummington-mall-boston-ma

**AI Score: 38/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best shipping and mailing service in Boston" (checked August 13, 2026)
> ChatGPT answered with other businesses; FedEx Office Print & Ship Center was not mentioned.

### Gemini — not named
Asked: "best shipping and mailing service in Boston" (checked August 13, 2026)
> Gemini answered with other businesses; FedEx Office Print & Ship Center was not mentioned.

## Known for

FedEx Office Print & Ship Center in Boston excels in mailing services, with a focus on customer support and efficient handling of packages. Staff members are frequently praised for their helpfulness.

- Mail Store in Boston

## What reviews say

> Customers describe a mixed experience at this FedEx location, with some praising the helpfulness of staff like Stephen and Mike, who assist with printing and shipping needs. However, others report encounters with rude and unhelpful employees, leading to frustration and dissatisfaction.

Consistently praised:
- Stephen's excellent customer service
- Mike's helpfulness with printing tasks
- Quick turnaround for printing and shipping

Recurring complaints:
- Rude and unhelpful staff
- Long wait times
- Inconsistent service quality

Bottom line: This FedEx location is known for its helpful staff like Stephen and Mike, but experiences can vary significantly due to some rude employees.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 35 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 70 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 43 |
| Content freshness & schema | 5% | 59 |

## Others on record in Boston

- The UPS Store — AI Score 65
- The UPS Store — AI Score 65
- The UPS Store — AI Score 65
- The UPS Store — AI Score 64

FedEx Office Print & Ship Center ranks 13 of 15 in its category here.

## Facts

- Address: 115 Cummington Mall, Boston, MA 02215, USA
- Phone: (617) 603-6047
- Website: local.fedex.com
- Hours Mon: 9:00 AM – 7:00 PM
- Hours Tue: 9:00 AM – 7:00 PM
- Hours Wed: 9:00 AM – 7:00 PM
- Hours Thu: 9:00 AM – 7:00 PM
- Hours Fri: 9:00 AM – 7:00 PM
- Hours Sat: 10:00 AM – 4:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours for FedEx Office Print & Ship Center in Boston?
The business operates Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and is closed on Sunday.

### Does FedEx Office Print & Ship Center in Boston accept reservations?
The business does not accept reservations.

### What is FedEx Office Print & Ship Center in Boston known for?
The business is known for its excellent customer service, with staff members like Stephen receiving praise for their helpfulness and professionalism in assisting with printing and shipping needs.

### Is there parking available at FedEx Office Print & Ship Center in Boston?
The business does not provide specific information about parking availability; customers may need to check local parking options nearby.

### Does FedEx Office Print & Ship Center in Boston offer any special features?
The business offers a range of printing and shipping services, and customers have noted the helpfulness of the staff in assisting with various tasks, including poster printing and package shipping.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.
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