# The UPS Store, Boston: a shipping and mailing service in Boston (2026 guide) Source: Local AI Registry, https://localairegistry.com/biz/ma/boston/the-ups-store-huntington-ave-boston-ma. Free to reuse with a link back. By Steve Lee, founder and CEO of Local AI Registry. Fact-checked against 2 sources. Updated 2026-09-21. Owner review: not yet. Canonical: https://localairegistry.com/biz/ma/boston/the-ups-store-huntington-ave-boston-ma ## Photos - ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr5s7nw02vuyeci76gli6lq%2F0.jpg) - ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr5s7nw02vuyeci76gli6lq%2F1.jpg) - ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr5s7nw02vuyeci76gli6lq%2F2.jpg) - ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr5s7nw02vuyeci76gli6lq%2F3.jpg) - ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr5s7nw02vuyeci76gli6lq%2F4.jpg) ## In short The UPS Store on Huntington Avenue in Boston is a bustling hub for shipping and mailing needs, boasting a solid rating of 4.2 from local patrons. With 383 reviews reflecting a mix of experiences, customers appreciate the helpfulness of the staff, though some have encountered challenges with service during busy times. The store offers a welcoming atmosphere, where many find the employees to be kind and accommodating, making the sometimes daunting task of mailing packages a little easier. Despite occasional frustrations with hours of operation, the community values this local resource for its commitment to service. Every fact on this page carries one of three marks: Confirmed (from their website, Google Business Profile, review sites, licensing boards, or measured by Local AI Registry), Visitor submitted (added by a person, with a date and how they know), or AI guess (what AI engines like Gemini, ChatGPT and Perplexity are saying, not confirmed by anyone). Every mark points to a reference at the end of this page. ## Key facts | Fact | Value | | --- | --- | | Type | Shipping and mailing service | | Address | 263 Huntington Ave, Boston, MA 02115, USA | | Hours | Mon to Fri 9 AM to 7 PM · Sat 10 AM to 6 PM · Sun 11 AM to 4 PM | | Phone | (617) 437-8818 | | Owner | Nothing found | | Rating | 4.2 across 383 reviews on Google | | Known for | The UPS Store in Boston excels in providing notary services and convenient mailing options, with a reputation for friendly and accommodating staff who enhance the customer experience. | | Prices | Nothing found | | Quietest time | Nothing found | | Parking | Nothing found | | Last verified | September 15, 2026, 2:05 AM | ## All the details Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from. | Group | Fact | Value | Mark | Evidence | | --- | --- | --- | --- | --- | | Location info | Address | 263 Huntington Ave, Boston, MA 02115, USA | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Location info | Description | Store offering shipping, packaging, printing & other services, plus office supplies. | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Location info | Hours | Mon to Fri 9:00 AM to 7:00 PM · Sat 10:00 AM to 6:00 PM · Sun 11:00 AM to 4:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Location info | Name | The UPS Store | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Location info | Phone | (617) 437-8818 | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Hours | Monday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Hours | Tuesday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Hours | Wednesday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Hours | Thursday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Hours | Friday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Hours | Saturday | 10:00 AM to 6:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Hours | Sunday | 11:00 AM to 4:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 | | Services | Service | Office supplies | AI guess | Nothing found | | Services | Service | Packaging services | AI guess | Nothing found | | Services | Service | Printing services | AI guess | Nothing found | | Services | Service | Shipping services | AI guess | Nothing found | | Links | Website | https://locations.theupsstore.com/ma/boston/263-huntington-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings | Confirmed | Google Business Profile, checked Aug 13, 2026 | ## Services and prices These are the 4 services The UPS offers, with the price where we have one and where it came from. | Service | Price | Price mark | Price evidence | Service mark | | --- | --- | --- | --- | --- | | Office supplies | Nothing found | Nothing found | Nothing found | AI guess | | Packaging services | Nothing found | Nothing found | Nothing found | AI guess | | Printing services | Nothing found | Nothing found | Nothing found | AI guess | | Shipping services | Nothing found | Nothing found | Nothing found | AI guess | ### Known for - The UPS Store in Boston excels in providing notary services and convenient mailing options, with a reputation for friendly and accommodating staff who enhance the customer experience. ## The team Nothing found ## Visiting The UPS Address: 263 Huntington Ave, Boston, MA 02115, USA. Phone: (617) 437-8818. Hours: Mon to Fri 9 AM to 7 PM · Sat 10 AM to 6 PM · Sun 11 AM to 4 PM. (Confirmed, Google Business Profile, checked August 13, 2026 at 2:50 AM.) ### Location info from Google Business Profile Business description, written by The UPS on its Google Business Profile: "Store offering shipping, packaging, printing & other services, plus office supplies." ### When to go Busy times not read yet, back on Scan Day. ### Parking and getting in Nothing found ### Nearby | Place | Type | Distance | | --- | --- | --- | | Five Guys | Fast food restaurant | 1 min walk | | Omi Korean Grill | Korean restaurant | 1 min walk | | El Jefe's Taqueria - Symphony | Taco restaurant | 1 min walk | | DESI QUICK BITE | Restaurant | 1 min walk | | Playa Bowls | Restaurant | 1 min walk | | Dunkin' | Coffee shop | 1 min walk | ## Reputation 4.2 average across 383 reviews: Google 25. (Confirmed, read August 13, 2026.) This UPS Store is marked by a mix of exceptional service from certain staff and significant complaints about others, leading to an unpredictable customer experience. (AI guess, from 383 reviews.) ### What people like - Helpful staff during returns ### What people do not like - Store closed during posted hours - Rude and unhelpful staff interactions - Inconsistent customer service quality ### Press No press story about The UPS found yet. ### Awards None named yet. ### Directories Listed on 1 of the 20 directories we checked. | Directory | Listed | | --- | --- | | Alignable | Not listed | | Apple Maps | Not listed | | BBB | Not listed | | Birdeye | Not listed | | Brownbook | Not listed | | Chamber of Commerce | Not listed | | Cylex | Not listed | | DexKnows | Not listed | | Foursquare | Not listed | | Hotfrog | Not listed | | Manta | Not listed | | MapQuest | Not listed | | MerchantCircle | Not listed | | Nextdoor | Not listed | | Superpages | Not listed | | Thumbtack | Not listed | | Trustpilot | Not listed | | Yellowbook | Not listed | | Yellow Pages | Not listed | | Yelp | Listed | ## Recent updates from The UPS The UPS hasn't posted an update here yet. ## Questions people ask ### Is anyone else having the worst time with this place? No answer yet ### What shipping and mailing service questions is Boston asking AI most? No answer yet ### is The UPS any better No answer yet ### Are the hours on Google right for The UPS in Boston? No answer yet ### do regulars get anything here No answer yet ### killing time on Huntington, any ideas No answer yet ### What is the best shipping and mailing service in Boston? No answer yet ### services here, what do people go in for? No answer yet ### walk in here, or is it appointment only? No answer yet ### people keep recommending The UPS, what for? No answer yet ### best shipping and mailing service in Boston No answer yet ### Why do people rate The UPS? No answer yet ### Somewhere to park near The UPS? No answer yet ### reviews all look glowing, what are the real complaints? No answer yet ### where does this place post updates No answer yet ### any last minute slots at The UPS? No answer yet ### walking in for a first visit, what happens No answer yet ### ballpark before I book, what am I looking at No answer yet ### On a budget in Boston, is this place the one? No answer yet ## What AI gets wrong about The UPS We ask Gemini, ChatGPT and Perplexity about The UPS. These are the answers that disagree with the record. ChatGPT and Gemini, read by Local AI Registry on Sep 17, 2026. Perplexity, read by Local AI Registry on Aug 13, 2026. No capture has disagreed with the record yet. ## The AI Score: 63 of 100 The AI Score measures how likely AI engines are to recommend a business, and how accurately. Boston shipping and mailing services run 35 to 71. Fair starts at 45, good at 65. The UPS scores 63, above the Boston average of 56. The same method scores every business on the registry. | Signal | Weight | Score | What it measures | The UPS | | --- | --- | --- | --- | --- | | Retrieval grounding | 26 | 75 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Good | | Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor | | AI visibility | 14 | 40 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Named in 6 of 15 answers that recommended anyone. 12 more named nobody, which is not a loss and is not scored. | | Reviews & response | 12 | 91 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good | | Backlink & citation authority | 8 | 67 | Domain authority and editorial quality of the sources that attest to you. | Good | | Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good | | Speed & mobile | 7 | 82 | Core Web Vitals at the 75th percentile, on a real phone. | Good | | Content freshness & schema | 5 | 79 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good | Full method: https://localairegistry.com/methodology ## How AI decides what to tell you about a shipping and mailing service When you ask ChatGPT, Gemini or Google about a local business, the AI doesn't visit it. It reads what's already written about it: the business's website, its Google Business Profile, review sites, news stories and directories like this one. Then it repeats what those sources agree on. That's why AI gets small facts wrong. If Yelp says a place is open Mondays and the website says it isn't, the AI has to pick one. The table above shows the answers that disagree with the record today. The more sources agree, and the more specific they are, the more confidently AI recommends a business. A review that names who helped and what they did tells an AI far more than one that says "great place." ## How to choose a shipping and mailing service in Massachusetts, with or without AI A few checks take ten minutes and tell you more than any rating. - Check that the hours and phone number match on Google, Yelp and the business's own website. Mismatches are how people end up at a locked door. - Read reviews that name a person and what they did. Vague praise is easy to fake. - Look for recent reviews and recent posts. A page nobody has touched in a year may not match the business today. - Ask for the price before you go, and ask what it includes. - Where the work needs a license, ask whose license it is and look it up with Massachusetts. ## How to read the marks on this page - Confirmed (solid circle): from a known source. The business website, its Google Business Profile, review sites like Yelp, Healthgrades and RealSelf, a licensing board, or measured by Local AI Registry. - Visitor submitted (hollow circle): added or corrected by a person, with the date and how they know, like a phone call or a visit. - AI guess (hollow triangle): what AI engines are saying right now. Nobody has confirmed it. ## About the author Steve Lee is the founder and CEO of Local AI Registry and sets its editorial standards. He is a former Google executive in Search and a former Microsoft executive, with more than 20 years in digital: search, local discovery, and how people find businesses online. He is based in Irvine. - Expertise: search at Google and Microsoft, AI search, answer engine optimization, generative engine optimization, local SEO, structured data and entity mapping. - Industry: medical aesthetics, injectables, med spa operations and marketing. - Disclosure: Local AI Registry sells services to business owners, including The UPS if it claims this page. That does not change what this page says. Every fact carries its source. ## Entity map Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other. | Entity | Type | ID on this page | Same as | Relationship to The UPS | | --- | --- | --- | --- | --- | | The UPS Store | LocalBusiness | #business | https://locations.theupsstore.com/ma/boston/263-huntington-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings | Subject of this page | | Boston, Massachusetts | City | #city | Nothing found | City The UPS is in | | Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page | | Steve Lee | Person | #author | https://localairegistry.com/team | Author of this page | ## Topical map Where this page sits in the registry. It's one profile among the shipping and mailing services in Boston, linked to the lists and towns around it. ### Lists - Best shipping and mailing services in Boston: https://localairegistry.com/leaderboards/ma/boston/shipping-and-mailing-service - Best businesses in Boston: https://localairegistry.com/leaderboards/ma/boston ### Nearby - /cambridge: https://localairegistry.com/leaderboards/ma/cambridge - /newton: https://localairegistry.com/leaderboards/ma/newton - /somerville: https://localairegistry.com/leaderboards/ma/somerville - /brookline: https://localairegistry.com/leaderboards/ma/brookline - /waltham: https://localairegistry.com/leaderboards/ma/waltham - /wellesley: https://localairegistry.com/leaderboards/ma/wellesley ### Every list - Every leaderboard in Massachusetts: https://localairegistry.com/leaderboards/ma ## Frequently asked questions ### What is AI search optimization for local business? Getting a business named when a neighbor asks ChatGPT, Gemini, or Perplexity for a recommendation. Some call it AI SEO, some call it generative engine optimization. Traditional SEO fights for ten blue links; this fights for the one answer an assistant says out loud. The AI Score on this page measures the eight signals that drive it. ### What is Local AI Registry? The public record of how AI sees local business. We score every business we list by one published method, we keep the questions people ask about it in one place, and we never sell rank. Looking up any business here is free. ### How does this page help a business get recommended by AI? Assistants read public pages before they answer. This one states what the business does, what people ask about it, and what the Record answers, in one place a machine can read. Correcting what is wrong here changes what an assistant repeats next. ### Who writes the answers here? Registry AI writes the first answer under every question, from the Record and the public sources named beneath it. Neighbors write the rest under pseudonyms. A registered owner can reply as the business, and their reply says so. ### I own The UPS Store. How do I fix something or rank higher? Register the page. It is free, it takes about five minutes, and it lets you correct the Record and reply as the business. Nothing on this page is for sale, so the only thing that moves the score is the work. ## References ### Sources cited - [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJ-aAJVRd644kRbeRBPaDRFE4 (accessed Aug 13, 2026) - [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 17, 2026; Perplexity, read by Local AI Registry on Aug 13, 2026, https://localairegistry.com/methodology (accessed Sep 15, 2026)