local ai registry · agent view · /biz/ma/boston/the-ups-store-huntington-ave-boston-ma

# The UPS Store

Shipping And Mailing Service — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/the-ups-store-huntington-ave-boston-ma

**AI Score: 65/100** (Strong, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 2)

### ChatGPT — not named
Asked: "best shipping and mailing service in Boston" (checked August 13, 2026)
> ChatGPT answered with other businesses; The UPS Store was not mentioned.

### Gemini — named
Asked: "best shipping and mailing service in Boston" (checked August 13, 2026)
> **For Specific Needs:** * **The UPS Store / FedEx Office (Franchise Locations):** * **Pros:** One-stop shop for packing, shipping with their respective carriers, mailbox rentals, printing, notary services, shredding, and s

## Known for

The UPS Store in Boston excels in providing notary services and convenient mailing options, with a reputation for friendly and accommodating staff who enhance the customer experience.

- Nearest Notary in Boston
- Post Office Nearby

## What reviews say

> Customers report a mixed experience at this UPS Store, with some praising the helpfulness of staff like Sean and Leah, while others describe frustrating interactions with unhelpful employees. The inconsistency in service quality creates a confusing atmosphere for customers seeking assistance.

Consistently praised:
- Sean's thorough and friendly service
- Leah's efficiency and kindness
- Helpful staff during returns

Recurring complaints:
- Store closed during posted hours
- Rude and unhelpful staff interactions
- Inconsistent customer service quality

Bottom line: This UPS Store is marked by a mix of exceptional service from certain staff and significant complaints about others, leading to an unpredictable customer experience.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 50 |
| Reviews & response | 12% | 91 |
| Backlink & citation authority | 8% | 67 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 82 |
| Content freshness & schema | 5% | 79 |

## Others on record in Boston

- The UPS Store — AI Score 65
- The UPS Store — AI Score 65
- The UPS Store — AI Score 64
- The UPS Store — AI Score 63

The UPS Store ranks 1 of 15 in its category here.

## Facts

- Address: 263 Huntington Ave, Boston, MA 02115, USA
- Phone: (617) 437-8818
- Website: locations.theupsstore.com
- Hours Mon: 9:00 AM – 7:00 PM
- Hours Tue: 9:00 AM – 7:00 PM
- Hours Wed: 9:00 AM – 7:00 PM
- Hours Thu: 9:00 AM – 7:00 PM
- Hours Fri: 9:00 AM – 7:00 PM
- Hours Sat: 10:00 AM – 6:00 PM
- Hours Sun: 11:00 AM – 4:00 PM

## Questions

### What are the operating hours for The UPS Store in Boston?
The UPS Store in Boston is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.

### Does The UPS Store in Boston accept reservations?
The business does not accept reservations.

### What is The UPS Store in Boston known for?
The UPS Store is known for its efficient shipping and mailing services, as well as friendly and accommodating customer service.

### Is there parking available at The UPS Store in Boston?
The business does not provide specific information regarding parking availability, so customers may want to check local parking options nearby.

### Does The UPS Store in Boston offer any special features?
The business offers a variety of services including package drop-off, mailbox rentals, and notary services, although customers have reported occasional issues with service availability.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.