local ai registry · agent view · /biz/ma/boston/tufts-medical-center-emergency-department-level-1-trauma-center-boston-ma

# Tufts Medical Center Emergency Department + Level 1 Trauma Center

Emergency Room — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/tufts-medical-center-emergency-department-level-1-trauma-center-boston-ma

**AI Score: 26/100** (Poor, verified August 25, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best emergency room in Boston" (checked August 25, 2026)
> ChatGPT answered with other businesses; Tufts Medical Center Emergency Department + Level 1 Trauma Center was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best emergency room in Boston" (checked August 25, 2026)
> Gemini answered with other businesses; Tufts Medical Center Emergency Department + Level 1 Trauma Center was not mentioned.

## What reviews say

> Reviewers describe a mixed experience at Tufts Medical Center's Emergency Department, with some praising the attentive care from specific staff members like Dr. Jonathan Ameli and nurse Eva Pappa, while others report long waits and dismissive attitudes from security and nursing staff. The overall sentiment reflects a struggle between compassionate care and systemic issues.

Consistently praised:
- Dr. Jonathan Ameli's attentive care
- Nurse Eva Pappa's compassion
- Speedy service from the ortho department

Recurring complaints:
- Long waits for treatment
- Rude and dismissive staff
- Security staff's unhelpful behavior

Bottom line: Tufts Medical Center's ER is marked by a divide between caring staff and significant systemic issues affecting patient experience.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 42 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 77 |
| Backlink & citation authority | 8% | 64 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 28 |
| Content freshness & schema | 5% | 100 |

## Others on record in Boston

- Boston Medical Center Emergency Room — AI Score 48
- Beth Israel Deaconess Medical Center Emergency Room — AI Score 47
- Massachusetts General Hospital Emergency Room — AI Score 27
- Brigham and Women's Hospital Emergency Room — AI Score 26

Tufts Medical Center Emergency Department + Level 1 Trauma Center ranks 5 of 5 in its category here.

## Facts

- Address: North Building, 830 Washington St 1st floor, Boston, MA 02111, USA
- Phone: (617) 636-5566
- Website: tuftsmedicine.org
- Hours Mon: Open 24 hours
- Hours Tue: Open 24 hours
- Hours Wed: Open 24 hours
- Hours Thu: Open 24 hours
- Hours Fri: Open 24 hours
- Hours Sat: Open 24 hours
- Hours Sun: Open 24 hours

## Questions

### What are the hours of operation for Tufts Medical Center Emergency Department?
Tufts Medical Center Emergency Department is open 24 hours a day, seven days a week.

### Does Tufts Medical Center Emergency Department accept reservations?
The business does not accept reservations, as it operates on a walk-in basis for emergency care.

### What is Tufts Medical Center Emergency Department known for?
The business is known for its excellent care, with many patients praising the attentive staff and the quality of medical services provided.

### Is there parking available at Tufts Medical Center Emergency Department?
The business provides parking options, but specific details regarding availability and fees should be confirmed by contacting them directly.

### What special features does Tufts Medical Center Emergency Department offer?
As a Level 1 Trauma Center, the business is equipped to handle severe and complex medical emergencies, ensuring comprehensive care for patients.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.