local ai registry · agent view · /biz/ma/boston/united-states-postal-service-boylston-st-lbby-boston-ma

# United States Postal Service

Post Office — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/united-states-postal-service-boylston-st-lbby-boston-ma

**AI Score: 38/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Boston is best known for its reliable package tracking services and efficient zip code lookup, making mailing and shipping straightforward for customers.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Fast
- Appointment Scheduling for Passports
- Locate Your Nearest Mailbox

## What reviews say

> Customers describe a mixed experience at this USPS location, with some praising helpful staff like Rocco and Leilani for their efficiency and support, while others report rude service and long wait times. The office's location can be tricky to find, but it offers quick service when staffed adequately.

Consistently praised:
- Rocco's assistance with passport processing
- Leilani and Cory's help with oversized packages
- Quick service during less busy times

Recurring complaints:
- Rude and unhelpful staff
- Long wait times with insufficient staffing
- Self-service machine frequently out of order

Bottom line: This USPS location is known for its helpful staff like Rocco but suffers from inconsistent service and long wait times.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 50 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 67 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 17 |
| Content freshness & schema | 5% | 37 |

## Others on record in Boston

- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 43

United States Postal Service ranks 6 of 8 in its category here.

## Facts

- Address: 800 Boylston St Lbby, Boston, MA 02199, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 8:00 AM – 5:30 PM
- Hours Tue: 8:00 AM – 5:30 PM
- Hours Wed: 8:00 AM – 5:30 PM
- Hours Thu: 8:00 AM – 5:30 PM
- Hours Fri: 8:00 AM – 5:30 PM
- Hours Sat: 8:00 AM – 2:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Boston?
The business operates Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 2:00 PM, and is closed on Sundays.

### Is there a reservation system for services at this post office?
The business does not have a reservation system; customers are served on a first-come, first-served basis.

### What is the address of the United States Postal Service in Boston?
The business is located at 800 Boylston St Lbby, Boston, MA 02199, USA.

### Is parking available at the United States Postal Service location?
Parking may be limited as the business is located in a busy area, but customers can look for nearby parking options when visiting.

### What special features does the United States Postal Service in Boston offer?
The business is known for its quick service and helpful staff, although experiences may vary; it also has self-service machines available for customer use.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.