# United States Postal Service, Boston: a post office in Boston (2026 guide)

Source: Local AI Registry, https://localairegistry.com/biz/ma/boston/united-states-postal-service-charles-st-boston-ma. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Fact-checked against 6 sources. Updated 2026-09-14. Owner review: not yet.

Canonical: https://localairegistry.com/biz/ma/boston/united-states-postal-service-charles-st-boston-ma

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr736d809x9yeci73bxmf8b%2F0.png)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr736d809x9yeci73bxmf8b%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr736d809x9yeci73bxmf8b%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr736d809x9yeci73bxmf8b%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr736d809x9yeci73bxmf8b%2F4.jpg)


## In short

Located at 136 Charles St in Boston, the United States Postal Service offers a welcoming atmosphere complemented by its friendly staff. With a rating of 3.7 from 54 reviews, customers often praise the helpfulness and efficiency of the employees, who are known for their patience and ability to manage busy times with ease. Visitors appreciate the personal touch, with many noting the supportive assistance they receive when navigating mailing processes. While some have mentioned occasional discrepancies in operating hours, the overall sentiment reflects a positive experience at this local post office.

Every fact on this page carries one of three marks: Confirmed (from their website, Google Business Profile, review sites, licensing boards, or measured by Local AI Registry), Visitor submitted (added by a person, with a date and how they know), or AI guess (what AI engines like ChatGPT and Gemini are saying, not confirmed by anyone). Every mark points to a reference at the end of this page.


## Key facts

| Fact | Value |
| --- | --- |
| Type | Post office |
| Address | 136 Charles St, Boston, MA 02114, USA |
| Hours | Mon to Fri 8 AM to 5:30 PM · Sat 8 AM to 12 PM · Closed Sun |
| Phone | (800) 275-8777 |
| Owner | Nothing found |
| Rating | 3.7 across 54 reviews on Google |
| Known for | The United States Postal Service in Boston is best known for its exceptional tracking services, efficient zip code lookup, and friendly customer support, making mailing and shipping a breeze. |
| Prices | Nothing found |
| Quietest time | Saturday |
| Parking | Nothing found |
| Last verified | September 14, 2026, 4:24 PM |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 136 Charles St, Boston, MA 02114, USA | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Description | Visit your local Post Office™ at 136 Charles St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Hours | Mon to Fri 8:00 AM to 5:30 PM · Sat 8:00 AM to 12:00 PM · Sun Closed | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Name | United States Postal Service | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Phone | (800) 275-8777 | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Monday | 8:00 AM to 5:30 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Tuesday | 8:00 AM to 5:30 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Wednesday | 8:00 AM to 5:30 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Thursday | 8:00 AM to 5:30 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Friday | 8:00 AM to 5:30 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Saturday | 8:00 AM to 12:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Sunday | Closed | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Services | Service | Book passport appointment | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Fair chance act | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Foia | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Inspector general | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Last collection hours | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Lobby hours | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Look up hs codes | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Mail delivery | AI guess | Nothing found |
| Services | Service | National postal museum | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Newsroom | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | No fear act eeo contacts | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Package delivery | AI guess | Nothing found |
| Services | Service | Passport appointment booking | AI guess | Nothing found |
| Services | Service | Passport appointment hours | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Passport photo | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Po box access | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Po box delivery hours | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | PO box rental | AI guess | Nothing found |
| Services | Service | Postal explorer | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Postal inspectors | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Postalpro | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Retail hours | Confirmed | Business website, checked Sep 14, 2026 |
| Services | Service | Site index | Confirmed | Business website, checked Sep 14, 2026 |
| Links | Facebook | https://www.facebook.com/usps | Confirmed | Business website, checked Sep 14, 2026 |
| Links | Instagram | https://www.instagram.com/uspostalservice | Confirmed | Business website, checked Sep 14, 2026 |
| Links | Website | https://tools.usps.com/locations/details/1357669?utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext | Confirmed | Google Business Profile, checked Aug 13, 2026 |


## Services and prices

These are the 23 services United States Postal offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Book passport appointment | Nothing found | Nothing found | Nothing found | Confirmed |
| Fair chance act | Nothing found | Nothing found | Nothing found | Confirmed |
| Foia | Nothing found | Nothing found | Nothing found | Confirmed |
| Inspector general | Nothing found | Nothing found | Nothing found | Confirmed |
| Last collection hours | Nothing found | Nothing found | Nothing found | Confirmed |
| Lobby hours | Nothing found | Nothing found | Nothing found | Confirmed |
| Look up hs codes | Nothing found | Nothing found | Nothing found | Confirmed |
| Mail delivery | Nothing found | Nothing found | Nothing found | AI guess |
| National postal museum | Nothing found | Nothing found | Nothing found | Confirmed |
| Newsroom | Nothing found | Nothing found | Nothing found | Confirmed |
| No fear act eeo contacts | Nothing found | Nothing found | Nothing found | Confirmed |
| Package delivery | Nothing found | Nothing found | Nothing found | AI guess |
| Passport appointment booking | Nothing found | Nothing found | Nothing found | AI guess |
| Passport appointment hours | Nothing found | Nothing found | Nothing found | Confirmed |
| Passport photo | Nothing found | Nothing found | Nothing found | Confirmed |
| Po box access | Nothing found | Nothing found | Nothing found | Confirmed |
| Po box delivery hours | Nothing found | Nothing found | Nothing found | Confirmed |
| PO box rental | Nothing found | Nothing found | Nothing found | AI guess |
| Postal explorer | Nothing found | Nothing found | Nothing found | Confirmed |
| Postal inspectors | Nothing found | Nothing found | Nothing found | Confirmed |
| Postalpro | Nothing found | Nothing found | Nothing found | Confirmed |
| Retail hours | Nothing found | Nothing found | Nothing found | Confirmed |
| Site index | Nothing found | Nothing found | Nothing found | Confirmed |


### Known for

- The United States Postal Service in Boston is best known for its exceptional tracking services, efficient zip code lookup, and friendly customer support, making mailing and shipping a breeze.


## The team

Nothing found


## Visiting United States Postal

Address: 136 Charles St, Boston, MA 02114, USA. Phone: (800) 275-8777. Hours: Mon to Fri 8 AM to 5:30 PM · Sat 8 AM to 12 PM · Closed Sun. (Confirmed, Google Business Profile, checked August 13, 2026 at 3:26 AM.)


### Location info from Google Business Profile

Business description, written by United States Postal on its Google Business Profile: "Visit your local Post Office™ at 136 Charles St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."


### When to go

Quietest day: Saturday. Busiest day: Wednesday. From the popular times on its Google listing.


### Parking and getting in

Nothing found


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Nantasket Sweets By Swedes Charles Street | Candy store | 1 min walk |
| LAZ Parking - Charles Street Garage | Parking garage | 1 min walk |
| J.P. Licks | Ice cream shop | 1 min walk |
| Blank Street | Coffee shop | 2 min walk |
| Peregrine | Mediterranean restaurant | 2 min walk |
| Hamilton Coolidge Square | Tourist attraction | 2 min walk |


## Reputation

3.7 average across 54 reviews: Google 25. (Confirmed, read August 13, 2026.)

 (AI guess, from 54 reviews.)


### What people like

- Efficient package handling
- Old-fashioned neighborhood feel


### What people do not like

- Inconsistent opening hours
- Unresponsive customer service
- Rude staff experiences


### Press

No press story about United States Postal found yet.


### Awards

None named yet.


### Directories

Directory listings not read yet.


## Recent updates from United States Postal

United States Postal hasn't posted an update here yet.


## Questions people ask


### Where can I buy stamps from the post office?

No answer yet


### Open Sundays here?

No answer yet


### What are the office hours for the post office?

No answer yet


### how much is a first visit around here

No answer yet


### is Boston expensive for this, or is it just here

No answer yet


### best post office in Boston

No answer yet


### does United States Postal ever have cancellations

No answer yet


### anywhere on Charles to sit while I wait

No answer yet


### services here, what do people go in for?

No answer yet


### Downsides nobody puts in a five star review?

No answer yet


### What post office questions is Boston asking AI most?

No answer yet


### quietest day to hit United States Postal?

No answer yet


### parking at United States Postal, where does everyone put the car?

No answer yet


### do I need to book this place or can I just turn up?

No answer yet


### Why do people rate United States Postal?

No answer yet


### opening hours at United States Postal in Boston, what are they these days?

No answer yet


### last update from here was when?

No answer yet


### address for United States Postal, anyone have it?

No answer yet


### torn between this place and United States Postal?

No answer yet


## What AI gets wrong about United States Postal

We ask ChatGPT and Gemini about United States Postal. These are the answers that disagree with the record.

ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026.

No capture has disagreed with the record yet.


## The AI Score: 49 of 100

The AI Score measures how likely AI engines are to recommend a business, and how accurately. Boston post offices run 33 to 61. Fair starts at 45, good at 65. United States Postal scores 49, above the Boston average of 45. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | United States Postal |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 50 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Fair |
| Off-property attestation | 20 | 39 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 50 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Named in 6 of 13 answers that recommended anyone. 13 more named nobody, which is not a loss and is not scored. |
| Reviews & response | 12 | 70 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 73 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 18 | Core Web Vitals at the 75th percentile, on a real phone. | Poor |
| Content freshness & schema | 5 | 37 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Poor |

Full method: https://localairegistry.com/methodology


## How AI decides what to tell you about a post office

When you ask ChatGPT, Gemini or Google about a local business, the AI doesn't visit it. It reads what's already written about it: the business's website, its Google Business Profile, review sites, news stories and directories like this one. Then it repeats what those sources agree on.

That's why AI gets small facts wrong. If Yelp says a place is open Mondays and the website says it isn't, the AI has to pick one. The table above shows the answers that disagree with the record today.

The more sources agree, and the more specific they are, the more confidently AI recommends a business. A review that names who helped and what they did tells an AI far more than one that says "great place."


## How to choose a post office in Massachusetts, with or without AI

A few checks take ten minutes and tell you more than any rating.

- Check that the hours and phone number match on Google, Yelp and the business's own website. Mismatches are how people end up at a locked door.
- Read reviews that name a person and what they did. Vague praise is easy to fake.
- Look for recent reviews and recent posts. A page nobody has touched in a year may not match the business today.
- Ask for the price before you go, and ask what it includes.
- Where the work needs a license, ask whose license it is and look it up with Massachusetts.


## How to read the marks on this page

- Confirmed (solid circle): from a known source. The business website, its Google Business Profile, review sites like Yelp, Healthgrades and RealSelf, a licensing board, or measured by Local AI Registry.
- Visitor submitted (hollow circle): added or corrected by a person, with the date and how they know, like a phone call or a visit.
- AI guess (hollow triangle): what AI engines are saying right now. Nobody has confirmed it.


## About the author

Steve Lee is the founder and CEO of Local AI Registry and sets its editorial standards. He is a former Google executive in Search and a former Microsoft executive, with more than 20 years in digital: search, local discovery, and how people find businesses online. He is based in Irvine.

- Expertise: search at Google and Microsoft, AI search, answer engine optimization, generative engine optimization, local SEO, structured data and entity mapping.
- Industry: medical aesthetics, injectables, med spa operations and marketing.
- Disclosure: Local AI Registry sells services to business owners, including United States Postal if it claims this page. That does not change what this page says. Every fact carries its source.


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to United States Postal |
| --- | --- | --- | --- | --- |
| United States Postal Service | LocalBusiness | #business | https://tools.usps.com/locations/details/1357669?utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext | Subject of this page |
| Boston, Massachusetts | City | #city | Nothing found | City United States Postal is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the post offices in Boston, linked to the lists and towns around it.


### Lists

- Best post offices in Boston: https://localairegistry.com/leaderboards/ma/boston/post-office
- Best businesses in Boston: https://localairegistry.com/leaderboards/ma/boston


### Nearby

- /cambridge: https://localairegistry.com/leaderboards/ma/cambridge
- /newton: https://localairegistry.com/leaderboards/ma/newton
- /somerville: https://localairegistry.com/leaderboards/ma/somerville
- /brookline: https://localairegistry.com/leaderboards/ma/brookline
- /waltham: https://localairegistry.com/leaderboards/ma/waltham
- /wellesley: https://localairegistry.com/leaderboards/ma/wellesley


### Every list

- Every leaderboard in Massachusetts: https://localairegistry.com/leaderboards/ma


## Frequently asked questions


### What is AI search optimization for local business?

Getting a business named when a neighbor asks ChatGPT, Gemini, or Perplexity for a recommendation. Some call it AI SEO, some call it generative engine optimization. Traditional SEO fights for ten blue links; this fights for the one answer an assistant says out loud. The AI Score on this page measures the eight signals that drive it.


### What is Local AI Registry?

The public record of how AI sees local business. We score every business we list by one published method, we keep the questions people ask about it in one place, and we never sell rank. Looking up any business here is free.


### How does this page help a business get recommended by AI?

Assistants read public pages before they answer. This one states what the business does, what people ask about it, and what the Record answers, in one place a machine can read. Correcting what is wrong here changes what an assistant repeats next.


### Who writes the answers here?

Registry AI writes the first answer under every question, from the Record and the public sources named beneath it. Neighbors write the rest under pseudonyms. A registered owner can reply as the business, and their reply says so.


### I own United States Postal Service. How do I fix something or rank higher?

Register the page. It is free, it takes about five minutes, and it lets you correct the Record and reply as the business. Nothing on this page is for sale, so the only thing that moves the score is the work.


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJryEe15hw44kRzIw3766dwag (accessed Aug 13, 2026)
- [2] tools.usps.com, https://tools.usps.com/rcas.htm (accessed Sep 14, 2026)
- [3] tools.usps.com, https://tools.usps.com/locations/details/1357669 (accessed Sep 14, 2026)
- [4] tools.usps.com, https://tools.usps.com/hscode (accessed Sep 14, 2026)
- [5] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 14, 2026)
- [6] tools.usps.com, https://tools.usps.com/locations/details/1357669?utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext (accessed Sep 14, 2026)