local ai registry · agent view · /biz/ma/boston/united-states-postal-service-dorchester-ave-rm-1-boston-ma

# United States Postal Service

Post Office — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/united-states-postal-service-dorchester-ave-rm-1-boston-ma

**AI Score: 43/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Boston is best known for its exceptional tracking services and convenient mailbox locations, making shipping and mailing straightforward for customers. Their efficient passport appointment system also stands out.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Fast
- Convenient Mailbox Locations
- Easy Appointment for Passport

## What reviews say

> Customers often describe their experiences at this Boston USPS location as a mix of helpful and frustrating. While some staff members, like Quana and Stan, are noted for their kindness and assistance, others have been criticized for poor service and unprofessional behavior, leading to a lack of consistent quality in customer interactions.

Consistently praised:
- Quana's assistance with shipping large packages
- Stan's help with a UPS package handle
- Evan's friendly customer service

Recurring complaints:
- Long waits for passport applications
- Unresponsive phone lines
- Inconsistent customer service quality

Bottom line: This USPS location is appreciated for its generous hours and some helpful staff, but suffers from significant service inconsistencies and communication issues.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 71 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 22 |
| Content freshness & schema | 5% | 37 |

## Others on record in Boston

- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 42

United States Postal Service ranks 4 of 8 in its category here.

## Facts

- Address: 25 Dorchester Ave Rm 1, Boston, MA 02205, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 6:00 AM – 12:00 AM
- Hours Tue: 6:00 AM – 12:00 AM
- Hours Wed: 6:00 AM – 12:00 AM
- Hours Thu: 6:00 AM – 12:00 AM
- Hours Fri: 6:00 AM – 12:00 AM
- Hours Sat: 6:00 AM – 12:00 AM
- Hours Sun: 6:00 AM – 12:00 AM

## Questions

### What are the operating hours for the United States Postal Service in Boston?
The business is open from 6:00 AM to 12:00 AM every day of the week.

### Does the United States Postal Service in Boston accept reservations?
The business does not accept reservations.

### What is the address of the United States Postal Service in Boston?
The business is located at 25 Dorchester Ave Rm 1, Boston, MA 02205, USA.

### Is there parking available at the United States Postal Service in Boston?
Information regarding parking availability is not specified, so customers may need to check local parking options when visiting the business.

### What special features does the United States Postal Service in Boston offer?
The business is known for its generous operating hours and has received positive feedback for its customer service, especially on weekends.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.