local ai registry · agent view · /biz/ma/boston/united-states-postal-service-massachusetts-ave-boston-ma

# United States Postal Service

Post Office — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/united-states-postal-service-massachusetts-ave-boston-ma

**AI Score: 29/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Boston is best known for its efficient tracking services and reliable zip code information, making it a vital resource for customers needing to manage their mail and packages.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Quickly
- Appointment Scheduling for Passports
- Locate Mailbox Locations Nearby

## What reviews say

> The experience at this Boston USPS location is mixed, with some customers praising specific employees like Tanya and Rochelle for their kindness and efficiency, while others report rude and dismissive behavior from staff. Many express frustration over long waits and poor communication, leading to a generally stressful atmosphere.

Consistently praised:
- Tanya's assistance with passport processing
- Rochelle's patience with children
- Nicole's helpfulness and patience

Recurring complaints:
- Rude and unprofessional staff interactions
- Long waits with no staff available
- Poor handling of passport appointments

Bottom line: While some staff provide excellent service, the overall experience is marred by reports of unprofessional behavior and long wait times.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 53 |
| Off-property attestation | 20% | 0 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 65 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 35 |
| Content freshness & schema | 5% | 37 |

## Others on record in Boston

- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 43

United States Postal Service ranks 8 of 8 in its category here.

## Facts

- Address: 207 Massachusetts Ave, Boston, MA 02115, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 8:00 AM – 6:00 PM
- Hours Tue: 8:00 AM – 6:00 PM
- Hours Wed: 8:00 AM – 6:00 PM
- Hours Thu: 8:00 AM – 6:00 PM
- Hours Fri: 8:00 AM – 6:00 PM
- Hours Sat: 8:00 AM – 2:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Boston?
The business operates from Monday to Friday, 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and is closed on Sundays.

### Does the United States Postal Service in Boston accept reservations?
The business does not accept reservations.

### What is the address of the United States Postal Service in Boston?
The business is located at 207 Massachusetts Ave, Boston, MA 02115, USA.

### Is there parking available at the United States Postal Service in Boston?
The business does not provide specific information about parking availability; customers may need to check local parking options.

### What special features does the United States Postal Service in Boston offer?
The business is known for its helpful staff, with some employees receiving positive mentions for their friendliness and efficiency, particularly in assisting with services like passport applications.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.