local ai registry · agent view · /biz/ma/boston/united-states-postal-service-tremont-st-lbby-boston-ma

# United States Postal Service

Post Office — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/united-states-postal-service-tremont-st-lbby-boston-ma

**AI Score: 44/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Boston is best known for its comprehensive tracking services and reliable zip code lookups, making it a vital resource for mailing needs. Additionally, it offers convenient passport appointment scheduling.

- USPS Tracking Services
- Track Your Package
- Zip Code Lookup
- Passport Appointment Scheduling
- Mailbox Locations Nearby

## What reviews say

> The experience at this USPS location is marred by frequent reports of rude and unprofessional staff, with customers often feeling disrespected and dismissed. While some reviewers mention a few kind employees like Anne-Marie, the overall atmosphere is characterized by frustration and dissatisfaction due to poor customer service.

Consistently praised:
- Quick and efficient work by Anne-Marie
- Friendly and helpful staff in rare instances

Recurring complaints:
- Rude and unprofessional staff interactions
- Long waits and inconsistent opening hours
- Inadequate responses to customer inquiries

Bottom line: This USPS location struggles with customer service, with multiple reports of staff rudeness overshadowing occasional positive experiences.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 65 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 37 |
| Content freshness & schema | 5% | 37 |

## Others on record in Boston

- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 43
- United States Postal Service — AI Score 42

United States Postal Service ranks 2 of 8 in its category here.

## Facts

- Address: 1575 Tremont St Lbby, Boston, MA 02120, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 8:30 AM – 5:00 PM
- Hours Tue: 8:30 AM – 5:00 PM
- Hours Wed: 8:30 AM – 5:00 PM
- Hours Thu: 8:30 AM – 5:00 PM
- Hours Fri: 8:30 AM – 5:00 PM
- Hours Sat: 8:00 AM – 1:30 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Boston?
The business operates Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:00 AM to 1:30 PM, and is closed on Sunday.

### Does the United States Postal Service in Boston accept reservations?
The business does not accept reservations.

### What is the address of the United States Postal Service in Boston?
The business is located at 1575 Tremont St Lbby, Boston, MA 02120, USA.

### Is there parking available at the United States Postal Service in Boston?
Information regarding parking availability at the business is not specified, so customers may need to check local parking options.

### What is the reputation of the United States Postal Service in Boston?
The business has received mixed reviews, with some customers praising the friendly and quick staff, while others have reported negative experiences with rudeness and unprofessional behavior from certain employees.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.