local ai registry · agent view · /biz/ma/brighton/staples-brighton-ma

# Staples

Office Supply Store — Brighton, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/brighton/staples-brighton-ma

**AI Score: 58/100** (Mixed, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 2)

### ChatGPT — named
Asked: "best office supply store in Brighton" (checked August 13, 2026)
> One of the best office supply stores in Brighton is Staples.

### Gemini — not named
Asked: "best office supply store in Brighton" (checked August 13, 2026)
> Gemini answered with other businesses; Staples was not mentioned.

## What reviews say

> Customers at Staples in Brighton report a mix of positive and negative experiences. While many appreciate the helpfulness of staff like Emily and Harshil, others express frustration with long waits and inconsistent service, especially in the printing department. The store's wide selection of office supplies is noted, but issues with product availability and customer service persist.

Consistently praised:
- Emily's exceptional customer service
- Harshil's quick assistance with printing
- Wide selection of office supplies

Recurring complaints:
- Long waits and understaffed service
- Inconsistent printing department performance
- Poor communication regarding product availability

Bottom line: Staples in Brighton offers a broad range of office supplies but struggles with staffing and service consistency, especially in printing.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 70 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 50 |
| Reviews & response | 12% | 88 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 41 |
| Content freshness & schema | 5% | 34 |

## Facts

- Address: 1660 Soldiers Fld Rd, Brighton, MA 02135, USA
- Phone: (617) 254-4822
- Website: stores.staples.com
- Hours Mon: 8:00 AM – 9:00 PM
- Hours Tue: 8:00 AM – 9:00 PM
- Hours Wed: 8:00 AM – 9:00 PM
- Hours Thu: 8:00 AM – 9:00 PM
- Hours Fri: 8:00 AM – 9:00 PM
- Hours Sat: 9:00 AM – 8:00 PM
- Hours Sun: 10:00 AM – 6:00 PM

## Questions

### What are the operating hours of the shop?
The shop is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

### Does the shop accept reservations?
The shop does not accept reservations.

### What is the shop known for?
The shop is known for its wide selection of office supplies, printing services, and helpful staff who assist customers with various needs.

### Is there parking available at the shop?
Yes, there is parking available at the shop for customers.

### Does the shop offer any special features?
The shop offers professional printing services and a variety of office supplies, making it a convenient one-stop shop for all office-related needs.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.