local ai registry · agent view · /biz/ma/brookline/united-states-postal-service-brookline-ma

# United States Postal Service

Post Office — Brookline, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/brookline/united-states-postal-service-brookline-ma

**AI Score: 40/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Brookline" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Brookline" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Brookline is best known for its robust package tracking capabilities and convenient mailbox locations. Customers frequently rely on its efficient services for tracking shipments and accessing zip code information.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Quickly
- Convenient Mailbox Locations
- Easy Appointment for Passport Services

## What reviews say

> The Brookline USPS location has a mixed atmosphere, with some customers appreciating the friendly staff while others report long wait times and unhelpful service. Several reviews highlight frustrating interactions with specific employees, particularly a staff member named Tim, who is described as rude and aggressive.

Consistently praised:
- Fast and easy service
- Friendly and helpful staff
- Excellent customer service from some employees

Recurring complaints:
- Long wait times, often over 45 minutes
- Rude and aggressive behavior from staff, especially Tim
- Unresponsive front desk and phone service

Bottom line: This post office struggles with understaffing and long wait times, overshadowing the positive experiences some customers have with individual staff members.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 53 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 65 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 34 |
| Content freshness & schema | 5% | 37 |

## Facts

- Address: 1295 Beacon St, Brookline, MA 02446, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 7:00 AM – 7:00 PM
- Hours Tue: 7:00 AM – 7:00 PM
- Hours Wed: 7:00 AM – 7:00 PM
- Hours Thu: 7:00 AM – 7:00 PM
- Hours Fri: 7:00 AM – 7:00 PM
- Hours Sat: 7:00 AM – 4:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Brookline?
The business operates from Monday to Friday, 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 4:00 PM, and is closed on Sunday.

### Does the United States Postal Service in Brookline accept reservations?
The business does not accept reservations.

### What is the address of the United States Postal Service in Brookline?
The business is located at 1295 Beacon St, Brookline, MA 02446, USA.

### Is there parking available at the United States Postal Service in Brookline?
The business does not provide specific information about parking availability; customers may need to check local parking options.

### What is the reputation of the United States Postal Service in Brookline?
The business is known for its friendly staff, although some customers have reported slow service during peak times.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.