local ai registry · agent view · /biz/ma/burlington/lahey-dermatology-burlington-ma

# Lahey Dermatology

Skin Care Clinic — Burlington, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/burlington/lahey-dermatology-burlington-ma

**AI Score: 48/100** (Fair, verified August 25, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best skin care clinic in Burlington" (checked August 25, 2026)
> ChatGPT answered with other businesses; Lahey Dermatology was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best skin care clinic in Burlington" (checked August 25, 2026)
> Gemini answered with other businesses; Lahey Dermatology was not mentioned.

## What reviews say

> Customers describe a mixed experience at Lahey Dermatology, with some praising specific providers like Cynthia Sershen and Dylan Waterman for their knowledge and thoroughness. However, many express frustration with long wait times, rude front desk staff, and unexpected billing practices that detract from the overall experience.

Consistently praised:
- Cynthia Sershen's efficient diagnosis and treatment
- Dylan Waterman's friendliness and thoroughness
- Dr. Adam Lipworth's expertise and concern

Recurring complaints:
- Rude front desk staff
- Long waits for appointments and medication refills
- Unexpected additional billing charges

Bottom line: Lahey Dermatology features skilled providers but struggles with customer service and billing transparency.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 42 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 56 |
| Backlink & citation authority | 8% | 63 |
| Google Business Profile | 8% | 79 |
| Speed & mobile | 7% | 52 |
| Content freshness & schema | 5% | — |

## Others on record in Burlington

- DermPhysicians of New England - Burlington — AI Score 46

Lahey Dermatology ranks 1 of 2 in its category here.

## Facts

- Address: 67 S Bedford St #100e, Burlington, MA 01803, USA
- Phone: (781) 744-5115
- Website: lahey.org
- Hours Mon: 8:00 AM – 4:30 PM
- Hours Tue: 8:00 AM – 4:30 PM
- Hours Wed: 8:00 AM – 4:30 PM
- Hours Thu: 8:00 AM – 4:30 PM
- Hours Fri: 8:00 AM – 4:30 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the hours of operation for Lahey Dermatology?
Lahey Dermatology is open Monday through Friday from 8:00 AM to 4:30 PM, and is closed on Saturdays and Sundays.

### Does Lahey Dermatology accept reservations?
The clinic does not accept reservations; patients are seen on a first-come, first-served basis.

### What is Lahey Dermatology known for?
Lahey Dermatology is known for its knowledgeable staff and a range of dermatological services, although some patients have reported concerns regarding billing practices and appointment availability.

### Is there parking available at Lahey Dermatology?
Yes, there is parking available at the clinic for patients visiting for their appointments.

### What special features does Lahey Dermatology offer?
The clinic is part of a world-renowned hospital system, providing access to a variety of dermatological specialists and treatments.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.