local ai registry · agent view · /biz/ma/cambridge/fedex-office-print-and-ship-center-eliot-st-cambridge-ma

# FedEx Office Print & Ship Center

Shipping And Mailing Service — Cambridge, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/cambridge/fedex-office-print-and-ship-center-eliot-st-cambridge-ma

**AI Score: 50/100** (Mixed, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best shipping and mailing service in Cambridge" (checked August 13, 2026)
> ChatGPT answered with other businesses; FedEx Office Print & Ship Center was not mentioned.

### Gemini — not named
Asked: "best shipping and mailing service in Cambridge" (checked August 13, 2026)
> Gemini answered with other businesses; FedEx Office Print & Ship Center was not mentioned.

## Known for

FedEx Office Print & Ship Center is primarily known for its mailing services, but customer experiences highlight inconsistent staff interactions that can detract from the overall service.

- Mail Store in Cambridge

## What reviews say

> Customer experiences at this FedEx Office Print & Ship Center are overwhelmingly negative, with many reviewers describing rude and unhelpful staff interactions. Instances of long waits, inaccurate hours, and poor service have led to frustration among patrons, making the atmosphere feel unwelcoming and chaotic.

Consistently praised:
- Vinny's helpfulness
- Easy self-printing from USB

Recurring complaints:
- Rude and unhelpful staff
- Long waits for service
- Inaccurate store hours
- Refusal to assist with basic tasks

Bottom line: This location struggles with customer service and reliability, often leading to negative experiences despite a few positive mentions of helpful staff like Vinny.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 65 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 56 |
| Content freshness & schema | 5% | 59 |

## Others on record in Cambridge

- The UPS Store — AI Score 63
- FedEx Office Print & Ship Center — AI Score 43
- The UPS Store — AI Score 41

FedEx Office Print & Ship Center ranks 2 of 4 in its category here.

## Facts

- Address: 1 Eliot St, Cambridge, MA 02138, USA
- Phone: (617) 497-0125
- Website: local.fedex.com
- Hours Mon: 8:00 AM – 7:00 PM
- Hours Tue: 8:00 AM – 7:00 PM
- Hours Wed: 8:00 AM – 7:00 PM
- Hours Thu: 8:00 AM – 7:00 PM
- Hours Fri: 8:00 AM – 7:00 PM
- Hours Sat: 9:00 AM – 6:00 PM
- Hours Sun: 12:00 – 6:00 PM

## Questions

### What are the operating hours for FedEx Office Print & Ship Center in Cambridge?
The business operates Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.

### Does FedEx Office Print & Ship Center accept reservations?
The business does not accept reservations.

### What is FedEx Office Print & Ship Center known for?
The business is known for shipping and mailing services, as well as self-printing options for files from USB drives.

### Is there parking available at FedEx Office Print & Ship Center?
The business does not provide specific information about parking availability; customers may need to check local parking options.

### Are there any special features at FedEx Office Print & Ship Center?
The business offers self-service printing, but customers have reported mixed experiences with staff assistance and service quality.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.