local ai registry · agent view · /biz/ma/cambridge/united-states-postal-service-first-st-cambridge-ma

# United States Postal Service

Post Office — Cambridge, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/cambridge/united-states-postal-service-first-st-cambridge-ma

**AI Score: 46/100** (Mixed, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Cambridge" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Cambridge" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Cambridge is best known for its efficient package tracking and zip code lookup services, alongside reliable passport appointment assistance. While some customer experiences vary, the core services remain strong.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Quickly
- Passport Appointment Assistance
- Locate Your Nearest Mailbox

## What reviews say

> Customers report a mix of experiences at this USPS location, with some praising helpful staff while others express frustration over poor service and inconsistent hours. The atmosphere can feel chaotic, especially when staff are unresponsive or dismissive during critical tasks like mailing important documents.

Consistently praised:
- Heidi's assistance with passport renewal
- Helpful staff with international mail
- Quick service during busy hours

Recurring complaints:
- Inconsistent opening hours
- Rude and unhelpful staff
- Long waits for service

Bottom line: This USPS location struggles with staff professionalism and reliability, impacting customer satisfaction despite some positive interactions.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 66 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 22 |
| Content freshness & schema | 5% | 37 |

## Others on record in Cambridge

- United States Postal Service — AI Score 48
- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 44

United States Postal Service ranks 4 of 6 in its category here.

## Facts

- Address: 91 First St, Cambridge, MA 02141, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours for the United States Postal Service in Cambridge?
The business operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturday and Sunday.

### Does the United States Postal Service in Cambridge accept reservations?
The business does not accept reservations for services.

### What is the address of the United States Postal Service in Cambridge?
The business is located at 91 First St, Cambridge, MA 02141, USA.

### Is there parking available at the United States Postal Service in Cambridge?
The business does not provide specific information about parking availability; customers may need to check local parking options.

### What special features does the United States Postal Service in Cambridge offer?
The business is known for providing standard postal services, but customer experiences vary, with some reporting helpful staff while others have noted issues with service quality.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.