local ai registry · agent view · /biz/ma/cambridge/united-states-postal-service-massachusetts-ave-cambridge-ma

# United States Postal Service

Post Office — Cambridge, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/cambridge/united-states-postal-service-massachusetts-ave-cambridge-ma

**AI Score: 47/100** (Mixed, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Cambridge" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Cambridge" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Cambridge is best known for its robust tracking services and reliable zip code information, making it a vital resource for shipping and mailing needs. While they excel in these areas, customer service experiences can vary significantly.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Quickly
- Passport Appointment Services
- Locate Your Nearest Mailbox

## What reviews say

> Customers often describe a frustrating experience at this post office, highlighting rude interactions with staff and long wait times. While some employees, like Jordan, receive praise for their helpfulness, many others are noted for their unprofessional behavior, leading to a generally negative atmosphere.

Consistently praised:
- Jordan's helpfulness and professionalism
- Efficient service during non-peak times
- Successful follow-up on missing packages

Recurring complaints:
- Rude and unhelpful staff
- Long wait times during busy hours
- Inconsistent operating hours

Bottom line: This post office struggles with customer service and long lines, despite a few standout employees like Jordan.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 56 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 40 |
| Content freshness & schema | 5% | 37 |

## Others on record in Cambridge

- United States Postal Service — AI Score 48
- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 46
- United States Postal Service — AI Score 44

United States Postal Service ranks 2 of 6 in its category here.

## Facts

- Address: 1953 Massachusetts Ave, Cambridge, MA 02140, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 7:30 AM – 5:30 PM
- Hours Tue: 7:30 AM – 5:30 PM
- Hours Wed: 7:30 AM – 5:30 PM
- Hours Thu: 7:30 AM – 5:30 PM
- Hours Fri: 7:30 AM – 5:30 PM
- Hours Sat: 7:30 AM – 2:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Cambridge?
The business operates Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 7:30 AM to 2:00 PM, and is closed on Sundays.

### Does the United States Postal Service in Cambridge accept reservations?
The business does not accept reservations.

### What is the address of the United States Postal Service in Cambridge?
The business is located at 1953 Massachusetts Ave, Cambridge, MA 02140, USA.

### Is there parking available at the United States Postal Service in Cambridge?
The business does not provide specific information about parking availability, so customers may need to check local parking options.

### What is the reputation of the United States Postal Service in Cambridge?
The business is known for having friendly and helpful staff, although some customers have reported mixed experiences regarding service quality.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.