local ai registry · agent view · /biz/ma/cambridge/united-states-postal-service-mt-auburn-st-cambridge-ma

# United States Postal Service

Post Office — Cambridge, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/cambridge/united-states-postal-service-mt-auburn-st-cambridge-ma

**AI Score: 44/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Cambridge" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Cambridge" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Cambridge is best known for its efficient package tracking services and reliable zip code assistance. While it offers passport appointment services, customer experiences vary significantly.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Fast
- Convenient Mailbox Locations
- Passport Appointment Services

## What reviews say

> Customers report a frustrating experience at this USPS location, often encountering long lines and unhelpful staff. While some praise individual employees like Niroje and Shea for their assistance, many others describe a lack of professionalism and accountability among the team, leading to a negative atmosphere.

Consistently praised:
- Assistance from Niroje
- Customer service by Shea

Recurring complaints:
- Rude and unhelpful staff
- Long wait times
- Incorrect information regarding passport applications
- Lack of accountability for lost packages

Bottom line: This USPS location struggles with staff professionalism and efficiency, leading to widespread customer dissatisfaction.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 65 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 36 |
| Content freshness & schema | 5% | 37 |

## Others on record in Cambridge

- United States Postal Service — AI Score 48
- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 46

United States Postal Service ranks 5 of 6 in its category here.

## Facts

- Address: 125 Mt Auburn St Ste 1, Cambridge, MA 02138, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 7:30 AM – 6:00 PM
- Hours Tue: 7:30 AM – 6:00 PM
- Hours Wed: 7:30 AM – 6:00 PM
- Hours Thu: 7:30 AM – 6:00 PM
- Hours Fri: 7:30 AM – 6:00 PM
- Hours Sat: 7:30 AM – 3:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Cambridge?
The business operates Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 3:00 PM, and is closed on Sundays.

### Does the United States Postal Service in Cambridge accept reservations?
The business does not accept reservations.

### What is the address of the United States Postal Service in Cambridge?
The business is located at 125 Mt Auburn St Ste 1, Cambridge, MA 02138, USA.

### Is there parking available at the United States Postal Service in Cambridge?
The business does not provide specific information about parking availability; customers may need to check local parking options.

### What special features does the United States Postal Service in Cambridge offer?
The business is known for its friendly and efficient staff, well-stocked supplies, and convenient hours, although some customers have reported long wait times during peak periods.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.