local ai registry · agent view · /biz/ma/chestnut-hill/fedex-office-print-and-ship-center-chestnut-hill-ma

# FedEx Office Print & Ship Center

Shipping And Mailing Service — Chestnut Hill, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/chestnut-hill/fedex-office-print-and-ship-center-chestnut-hill-ma

**AI Score: 61/100** (Mixed, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 2)

### ChatGPT — not named
Asked: "best shipping and mailing service in Chestnut Hill" (checked August 13, 2026)
> ChatGPT answered with other businesses; FedEx Office Print & Ship Center was not mentioned.

### Gemini — named
Asked: "best shipping and mailing service in Chestnut Hill" (checked August 13, 2026)
> **FedEx Office Print & Ship Center (8610 Germantown Ave, Philadelphia, PA 19118):** (Also very close by, slightly further north) * **Pros:** Ideal if you're specifically using FedEx.

## Known for

FedEx Office in Chestnut Hill is best known for its convenient mailing services, though customer interactions can vary significantly based on staff. Some employees provide excellent assistance, while others may leave customers feeling undervalued.

- Convenient Mail Store in Chestnut Hill

## What reviews say

> Customers report mixed experiences at this FedEx Office location, with some praising individual staff members for their helpfulness, while others express frustration over poor service and communication. Specific incidents highlight both positive interactions and significant customer service failures, creating an inconsistent atmosphere.

Consistently praised:
- Fulecia's outstanding customer service
- Carolyn's kindness and help
- Destiny's pleasant and patient assistance

Recurring complaints:
- Unpleasant interactions with staff
- Inconsistent service quality
- Difficulty reaching customer service by phone

Bottom line: This FedEx location has standout employees like Fulecia and Carolyn, but inconsistent service and communication issues detract from the overall experience.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 50 |
| Reviews & response | 12% | 76 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 48 |
| Content freshness & schema | 5% | 63 |

## Facts

- Address: 1244 Boylston St, Chestnut Hill, MA 02467, USA
- Phone: (617) 731-8800
- Website: local.fedex.com
- Hours Mon: 8:00 AM – 8:00 PM
- Hours Tue: 8:00 AM – 8:00 PM
- Hours Wed: 8:00 AM – 8:00 PM
- Hours Thu: 8:00 AM – 8:00 PM
- Hours Fri: 8:00 AM – 8:00 PM
- Hours Sat: 9:00 AM – 6:00 PM
- Hours Sun: 12:00 – 6:00 PM

## Questions

### What are the operating hours for FedEx Office Print & Ship Center in Chestnut Hill?
The business operates Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.

### Does FedEx Office Print & Ship Center accept reservations?
The business does not accept reservations.

### What is the address of FedEx Office Print & Ship Center in Chestnut Hill?
The business is located at 1244 Boylston St, Chestnut Hill, MA 02467, USA.

### Is there parking available at FedEx Office Print & Ship Center?
The business provides parking for customers, making it convenient for package drop-offs and pickups.

### What special features does FedEx Office Print & Ship Center offer?
The business is known for its self-service kiosks, additional computers for customer use, and a well-staffed package and shipping area to assist with various needs.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.