local ai registry · agent view · /biz/ma/medford/the-ups-store-medford-ma

# The UPS Store

Shipping And Mailing Service — Medford, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/medford/the-ups-store-medford-ma

**AI Score: 67/100** (Good, verified October 1, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best shipping and mailing service in Medford, MA" (checked October 1, 2026)
> The UPS Store - Address: 47 High St, Medford, MA 02155 - Phone: (781) 396-2550 - Description: Offers expert packing, shipping, printing, document finishing, mailbox rentals, notary

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best shipping and mailing service in Medford, MA" (checked October 1, 2026)
> * Medford Locations: * The UPS Store: 3830 Mystic Valley Pkwy, Medford, MA 02155 * The UPS Store: 460 Salem St, Medford, MA 02155 2.

## What reviews say

> Customer experiences at this UPS Store vary significantly, with some praising the helpfulness and efficiency of staff during packing and shipping tasks, while others report frustrating interactions and long wait times. Many customers express dissatisfaction with service consistency and the handling of shipping needs.

Consistently praised:
- Efficient packing and shipping assistance
- Helpful staff during busy times
- Quick service despite long lines

Recurring complaints:
- Long waits despite having appointments
- Unhelpful staff during complex shipping needs
- Inconsistent availability of services like notarization

Bottom line: This UPS Store is marked by a mix of efficient service and significant customer service complaints, particularly regarding staff responsiveness.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 77 |
| Reviews & response | 12% | 76 |
| Backlink & citation authority | 8% | 67 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 82 |
| Content freshness & schema | 5% | 77 |

## Others on record in Medford

- FedEx Office Print & Ship Center — AI Score 57

## Facts

- Address: 47 High St, Medford, MA 02155, USA
- Phone: (781) 396-2550
- Website: locations.theupsstore.com
- Hours Mon: 8:00 AM – 6:30 PM
- Hours Tue: 8:00 AM – 6:30 PM
- Hours Wed: 8:00 AM – 6:30 PM
- Hours Thu: 8:00 AM – 6:30 PM
- Hours Fri: 8:00 AM – 6:30 PM
- Hours Sat: 10:00 AM – 3:30 PM
- Hours Sun: 10:00 AM – 3:00 PM

## Questions

### when are they open and which days are they closed
The business is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM. They are closed on holidays.

### where are they located
The business is located at 47 High St, Medford, MA 02155, USA.

### how can I get in touch with them
Customers can reach the business by phone at (781) 396-2550 or visit their website at https://locations.theupsstore.com/ma/medford/47-high-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings.

### what do customers say about their service
Customers consistently mention the helpfulness and professionalism of the staff, noting that they provide fast and reliable service, although some have experienced long wait times during busy periods.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.